This Business is not BBB Accredited
Mower Part Pros
Phone: (419) 980-0412Fax: (419) 832-444110008 Yawberg Rd, Grand Rapids, OH 43522-9614
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Mower Part Pros is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Mower Part Pros' rating include:
- 59 complaints filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Factors that raised Mower Part Pros' rating include:
- Length of time business has been operating.
- Response to 59 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Problems with Product / Service||14|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||59|
Additional Complaint Information
The company is responsive to complaints and consumers ultimately receive the products ordered, but complaint activity continues to reflect a pattern.
Some consumers report they are told the items which they have paid for, are on back order. Other consumers report delays in receiving their orders and also difficulties contacting the company for customer service related issues.
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Mower Part Pros
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Brian McCabe, also owns and operates the company McCabe Outdoor Power, LLC. That company offers service and repair of lawnmowers and snow removal equipment. The repair shop is located at 10008 Yawberg Rd., Grand Rapids, OH. A separate report is available for McCabe Outdoor Power, LLC.BBB file opened: 11/24/1993Business started: 02/08/1990
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Brian McCabe (Owner)
Number of Employees
Lawn Equipment Sales/Service, Online Retailer
Products & Services
This company operates as an online retail shop and sells lawn mower parts, snow blower parts and chainsaw parts.
Hours of OperationMon: 08:30 AM to 05:00 PMTue: 08:30 AM to 05:00 PMWed: 08:30 AM to 05:00 PMThu: 08:30 AM to 05:00 PMFri: 08:30 AM to 05:00 PMSat: 08:30 AM to 12:00 PM
Refund and Exchange Policy
Refunds & Exchanges are allowed on new, unused products.