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This Business is not BBB Accredited

Ashley Furniture Homestore

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Phone: (419) 423-2323Fax: (419) 423-23247450 Timberstone Dr, FindlayOH 45840-7346

View BBB Rating for Ashley Furniture Homestore's headquarters.

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BBB Accreditation

Ashley Furniture Homestore is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

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BBB Complaint Information

Find aggregate BBB complaint information for Ashley Furniture Homestore. BBB located in Milwaukee, WI has the full report as that BBB handles all complaints for Ashley Furniture Homestore.

Additional Information

BBB file opened: 10/04/2005Business started: 01/01/2002
Business Management
Mr. Shane Francis (President)
Contact Information
Principal: Mr. Aaron Shaffer (General Manager)Ms. Diane Goubeaux (District Manager)
Number of Employees


Business Category

Furniture - Retail, Home Decor, Accessories & Gifts - Online Retailer, Bedding, House Furnishings & Services, Mattresses

Alternate Business Names
Ashley Furniture - Home Center, Abrahm Home Furnishings
Industry Tips
Are You Sure Your Mattress is New?

Map & Directions

Map & Directions

Address for Ashley Furniture Homestore

7450 Timberstone Dr

Findlay, OH 45840-7346

To | From


2 Locations

  • 7450 Timberstone Dr 

    Findlay, OH 45840-7346(419) 423-2323

  • 1520 Spring Meadows Dr 

    Holland, OH 43528-9479(419) 868-5600

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Northwest and West Central Ohio and Southeast Michigan. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Ashley Furniture Homestore is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including complaint response text in BBB Business Reviews in Northwest Ohio and Southeast Michigan on 7/1/2012, in West Central Ohio on 1/1/2013.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.


Industry Tips for Furniture - Retail

Are You Sure Your Mattress is New?

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