BBB Accredited Business since 04/01/1986
Phone: (419) 476-5255Fax: (419) 476-8183
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Complaint Breakdown by ResolutionAbout Complaint Details
|02/24/2014||Problems with Product / Service | Read Complaint Details|
Complaint Category: None of the Above - Repair Complaint Issue
Complaint: Impropper Repair, left walls and ceiling wet for over a week, delay in work, unauthorized change in plans, no estimate when asked, upcharged.
Initial Business Response
Complaint Resolution: BBB determined that while the company addressed the complaint issues, the complainant was dissatisfied and the matter was outside BBB Rules of Arbitration.
|03/29/2012||Problems with Product / Service|
Fire Damage Restoration, Contractor - Commercial, Crime Scene/Trauma Clean Up, Smoke Odor Counteracting Service, Odor Neutralizer, Mold & Mildew Remediation, Fire & Smoke & Water Clean Up, Water Damage Restoration, Fire & Water Damage Restoration, Windows, Windows & Doors - Installation & Service, Doors - Installation, Doors, Insurance Inspection & Audits, Fire & Flood Emergency Service, Remodeling Services, Bathroom Remodeling, Basement - Remodeling, Construction & Remodeling Services, Siding Contractors, Roofing Contractors, Plumbing Drains & Sewer Cleaning, Deck Builder, Home Improvements - Additions, Home Improvements, Home Builders, Garage Builders, Foundation Contractors, Demolition Contractors, Contractor - Remodel & Repair, Building Restoration & Preservation, Kitchen Remodeling, Kitchen & Bath - Design & Remodeling, Drying Service