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      Country
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          Find a Location

          Super Fitness has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Super Fitness

              343 New Towne Square Dr Toledo, OH 43612-4626

              BBB Accredited Business
            • Super Fitness

              1207 N Reynolds Rd Toledo, OH 43615-4757

              BBB Accredited Business
            • Super Fitness

              PO Box 5907 Toledo, OH 43612

              BBB Accredited Business

            Business ProfileforSuper Fitness

            Fitness Center
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            7 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/1/1982

            Years in Business: 52

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Super Fitness has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Super Fitness

                343 New Towne Square Dr Toledo, OH 43612-4626

                BBB Accredited Business
              • Super Fitness

                1207 N Reynolds Rd Toledo, OH 43615-4757

                BBB Accredited Business
              • Super Fitness

                PO Box 5907 Toledo, OH 43612

                BBB Accredited Business
              BBB File Opened:
              3/26/1973
              Years in Business:
              52
              Business Started:
              1/1/1972
              Business Incorporated:
              11/28/2007
              Accredited Since:
              8/1/1982
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              51
              Alternate Business Name
              • Twenty-First Century Health Spa
              Business Management
              • Mr. Brent Hemelgarn, General Manager
              • Mr. Ronald Hemelgarn, President
              Contact Information

              Principal

              • Mr. Ronald Hemelgarn, President

              Customer Contact

              • Mr. Ronald Hemelgarn, President
              Additional Contact Information

              Phone Numbers

              Industry Tip

              BBB Tip: Need to get in shape? BBB has tips for joining a gym

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/15/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              When I signed up for this gym membership (I signed up for 2–one for me and one for my son), I was not told that it was a 3 year contract. The lady was purposefully distracting me the entire time I was trying to read it, making it impossible. It was only after I had signed that the other guy helping us mentioned a 3 year contract. I was not able to cancel at that point because I had already signed it. I get billed every month for two installments of $21.50 (for both accounts). In January, rather than being charged my account was credited for the two charges. I thought it was weird but assumed they knew what they were doing. I’m February, I was charged for both accounts on the 8th and AGAIN on the 15th. I was double charged in February. Whether or not they made a mistake in January and didn’t catch it for almost a month, it was not my fault and I shouldn’t have to pay TWO payments in February just because they’re incompetent and did not catch the January mistake. The lady is extremely rude over the phone after I was FINALLY able to get ahold of her. I have sent emails and called for two weeks now with no response. If a company wants to erroneously charge my account whenever they want to, the least they can do is have a competent billing department willing to talk to customers. This is a sad excuse for a business and I am trying to end my contract with such a failing company. They’re extremely unprofessional all around and not willing to help. Extremely rude and incompetent.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Robert C

              5 stars

              04/28/2023

              I am very satisfied with Super Fitness. The price is very affordable, and the facility is amazing. I tried the local YMCA, but they don’t compare to the equipment that Super Fitness has. The place is HUGE. They also have a whirlpool, which is nice afterwards. I see people cleaning regularly, and the personal training sessions that I had were great. I was using a personal trainer in 2021, and then I quit going. However, I started going to the gym again and making an effort to stick with it. For what I pay I’ll gladly keep using my membership. I find it amazing that they can keep the price so affordable and offer so much to their members. They even have a laundromat so I can do laundry while I work out!

              Local BBB

              BBB Serving Northwest/West Central Ohio and Southeast Michigan

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