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Consumer Complaints

BBB Accredited Business since 09/01/2006

"Dad" Patchen, Inc.

Phone: (419) 693-9001Fax: (419) 826-3511

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Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints2

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (2)BBB Closure Definitions
01/30/2014Problems with Product / Service | Read Complaint Details
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Complaint
I have called business several times to come out and fix generator. They have made promises to show but never do
I have made several calls to this company the past few months to fix generator. They always have the excuse they have to order parts and they will come out and they never show up. They did finally show up on Halloween and the mechanic said he needed to go to Home Depot and left and never came back.

Desired Settlement
I have found another company to do this work and request that Dad ******* not return.

07/31/2012Problems with Product / Service

Industry Comparison| Chart

Electricians

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.