Business ProfileforResidential Renovations

On July 27, 2022 we contracted Residential Renovations (RR) to repair a portion of our roof that was leaking near the chimney. We also had them make enhancements to our roof/ventilation configuration to eliminate ice damns. The ventilation changes worked well and we did not experience any ice issues during the winter. The leaking portion of the roof is the issue. It states clearly in the contract the nature of the necessary repairs. The roof continued to leak throughout the winter. We contacted ***** (the owner) in January 2023 and he informed us that the repairs would be covered under warranty work. The roof was eventually fixed in March 2023. Additionally, it was disturbing to learn that those who worked on the roof knew exactly where the issue was located and commented to that point. The leak caused our ceiling to become stained and requiring repair. We have continued to contact ***** for resolution. After numerous attempts to schedule the repair, and multiple sub-contractors (appointed by *****) the agreed upon ceiling repairs have not been completed.