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Northwest and West Central Ohio and Southeast Michigan

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Consumer Complaints

This Business is not BBB Accredited

Adams & Adams Construction, LLC

Phone: (419) 677-3799

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Customer Complaints Summary

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service3
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints3

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (3)BBB Closure Definitions
05/14/2012Problems with Product / Service
03/18/2014Problems with Product / Service | Read Complaint Details
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Additional Notes

Complaint Category: Improper or inferior service

Complaint: improper istallation of gutter, will not repair, will not respond to phone calls, will not finish job, "lifetime guarantee" verbal.
2/27/2013 contracted with ***** and *****, LLC, Sandusky, OH, to have seamless gutters installed on my home. Paid bill, 3/2/2013, check #3231, in the amount of $663.00, when job was finished. As spring rains came I discovered a leak at the front of my home in front of my livingroom windows and standing water in the gutter on the back of my home. I called Mr. ***** and he did return. He lowered one end of the back gutter about 3" by loosening the gutter and downspout, stating he would return the following day. He has not since returned. He will not return my phone calls. I have called atleast 10 times. (I do have record of dates and times that I have called.)Since he has not responded, I have reciently called another contractor to repair the gutters and downspout. The other contractor will be giving me a quote as to how much it will cost me to have it properly fixed.

Complaint Resolution: Company failed to respond to BBB to resolve or address the complaint issues.

03/18/2014Problems with Product / Service

Industry Comparison| Chart

Construction & Remodeling Services, Contractors - Flooring, Doors, Windows - Installation & Service, Remodeling Services, Bathroom Remodeling, Basement - Remodeling, Siding Contractors, Roofing Contractors, Deck Builder, Home Improvements, Gutters & Downspouts, Kitchen Remodeling, Kitchen & Bath - Design & Remodeling

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.