BBB Business Review

What is a BBB Business Review?

Consumer Complaints

This Business is not BBB Accredited

Adams & Adams Construction, LLC

Phone: (419) 677-3799

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints2

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (2)
03/18/2014Problems with Product / Service | Read Complaint Details
X

Complaint
improper istallation of gutter, will not repair, will not respond to phone calls, will not finish job, "lifetime guarantee" verbal.
2/27/2013 contracted with ***** and *****, LLC, Sandusky, OH, to have seamless gutters installed on my home. Paid bill, 3/2/2013, check #3231, in the amount of $663.00, when job was finished. As spring rains came I discovered a leak at the front of my home in front of my livingroom windows and standing water in the gutter on the back of my home. I called Mr. ***** and he did return. He lowered one end of the back gutter about 3" by loosening the gutter and downspout, stating he would return the following day. He has not since returned. He will not return my phone calls. I have called atleast 10 times. (I do have record of dates and times that I have called.)Since he has not responded, I have reciently called another contractor to repair the gutters and downspout. The other contractor will be giving me a quote as to how much it will cost me to have it properly fixed.

Desired Settlement
Refund of the cost that I will incure to have the other contractor fix the job properly.

03/18/2014Problems with Product / Service

Industry Comparison| Chart

Construction & Remodeling Services, Contractors - Flooring, Doors, Home Repair & Maintenance, Windows - Installation & Service, Remodeling Services, Bathroom Remodeling, Basement - Remodeling, Siding Contractors, Roofing Contractors, Deck Builder, Home Improvements, Gutters & Downspouts, Kitchen Remodeling, Kitchen & Bath - Design & Remodeling

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.