BBB issues Charity Reports on all organizations, whether or not they are BBB accredited. If an organization is a BBB Accredited Charity, it is stated in this report.
Humane Society of Monroe County
833 North Telegraph Road
Monroe, MI 48161
Report Issued Date:
February 4, 2016
Report Expiration Date:
February 4, 2019
Ms. Wendy Graber, Executive Director
Ms. Wendy Graber, Executive Director
15 full or parttime
File Open Date:
Type of Business:
Charity - Local
The mission of the Humane Society of Monroe County is to provide safe and healthy temporary homes for lost, surrendered, and stray animals in Monroe County, and to seek permanent homes ensuring their long term welfare.
Through education and advocacy, the Humane Society of Monroe County will promote the humane treatment of companion animals and will work toward reducing the pet overpopulation problem in Monroe County.
This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. Donors must decide for themselves the relative importance of the Standards in question.
Have an annual report available to all, on request, that includes:
(a) the organization's mission statement,
(b) a summary of the past year's program service accomplishments,
(c) a roster of the officers and members of the board of directors,
(d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.
Information obtained from Form 990 for the year ending 12/31/2013, states the organization makes its governing documents, conflict of interest policy and financial statements available to the public upon request.
This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
According to Humane Society of Monroe County's Form 990 obtained from Guidestar for the year ended December 31, 2013:
% of total Expenses
% of total Income
Excess of Income over Expenses
Beginning Net Assets
Ending Net Assets:
Notes and Comments
Financial information included in this report has been obtained through www.guidestar.org, a non-profit, public resource that collects IRS tax returns (IRS Form 990s) from all non-profit organizations throughout the United States.
Additional information included in this report may have been obtained through one or more of the following government agencies: Internal Revenue Service, Ohio Secretary of State, Michigan Secretary of State, Ohio Attorney General's Office, and Michigan Attorney General's Office.
The HSMC Thrift Store and Foodbank is located at 15649 South Telegraph Rd. Monroe, MI.
An organization may change its practices at any time without notice. Donors must decide for themselves the significance of any variation from BBB Standards, taking into account the relative importance of the practice in question in the context of the organization's total performance.
This report reflects the results of an evaluation of informational materials provided voluntarily by the organization. The report is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgement.
This report is not to be used for fund raising or promotional purposes.
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Northwest and West Central Ohio and Southeast Michigan. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Humane Society of Monroe County is in this range.
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
Customer Review Experience
5 points per review
3 points per review
1 point per review
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business. Details
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.