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My bridesmaid recently picked up her dress from Atlas. When she tried it on the dress way way to large. When she was originally measured for the dress she told the clerk she felt the measurments were loose and she wanted to go with a smaller size. (This particlar bridesmaid used to work for an alertations company in Michigan, so she knows what she is talking about). The clerk who gave my bridesmaid her dress when she picked it up remeasured her and the measurements were 6 inches off of the original measurements. The clerk then brought in the store owner. The store owner did offer to alter the dress for free, but she was EXTREMELY rude about it. She basically accused my bridesmaid of loosing 6 inches in 3 months. (My bridesmaid is in the United States Airforce, she is fit and trim all of the time due to the demands of her job, and she was the exact same weight when she ordered the dress). Since I see there is a similar complaint filed just a few weeks ago, I would suggest to you RUDE OWNER that maybe you retrain your staff on how to properly measure customers. People spend thousands of dollars in your store and to be treated so rudely? As a business ower, admit your mistake, fix it, and do so with a smile on your face. The last thing a bride wants is to be treated so rudely after she has spent over $1500 in your store and her 6 bridesmaids combined have spent over $750. I will make sure that everyone hears my story, and I will not be referring ANYONE to Atlas, EVER!
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
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