Business ProfileforAPS Medical Billing & Professional Consultants

10/26/23 - They send me a statement saying an insurance claim was filed on 10/25 and denied, so I owe about $300. A sentence on the back of the letter says it's not a bill and to wait for advice from my health care plan, so I ignore it and wait to hear from insurance. (Though it's not a bill, it has lots of instructions on how to pay and sure looks like a bill.)The letter gives me an address to write to if I believe it was an error, so I send a letter asking for details about the claim because I see no corresponding claim filed when I check my insurance's explanations of benefits. I never get a reply.11/27/23 - I receive another statement that says I must pay within 10 days or the account will be referred to collections. Lots of information about how to pay the $300, but there's still a line on the back that says "this is not a bill."12/19/23 - I receive a scary letter in red repeating that my account is going to be referred to collections. This time there is NO disclaimer clarifying that this is not bill.1/2/23 - I call my insurance. They say they received the claim on 12/28 (NOT 10/25) and approved it. So I actually owe about $10 and should wait for an updated statement from APS.Why did they send me multiple letters demanding pay and threatening collections before even filing the claim? The original statement said the claim was filed on 10/25, but this was false.Why are the letters formatted to look like bills when they are not bills?Why did this company change its name to PACIFIC PATH MEDICAL ASSOC? Why can't I find anything about Pacific Path? (The address is the same as APS and the statements link you to an APS site to pay.)I'm leaving this review so other customers know to ALWAYS talk to your insurance before you pay surprise bills, and also so there is evidence in case there is ever an investigation into this company.