Business ProfileforSheer Perfection

I had ******* color my hair after talking with her about what I wanted and told her of my past horrible experiences. I explained to her that it also had to look good up in a bun which she assured me it would. She turned me away from the mirror while doing my hair! When done, I was very happy with it initially, but as I looked closer, I noticed a very dark, thin section next to my forehead and along one side of my face. I texted ******* to tell her the hair next to my face was too dark and needed to be copper to blend in with the rest when I wear my hair up. She said she could do a "Money Piece". I went in for the color correction. I was turned away from the mirror and ******* says, "What did you do to your hair? I do not usually do 'In-betweens'." She insinuated I had done something to my hair! (******* knew I sometimes used a temporary cover for gray hair in-between coloring appointments to make the color last longer.) I told her that she did this! ******* proceeded to fix my hair, all while being turned away from the mirror and dropping the brush and still using it! The end result was orange hair! She knew I was unhappy when I left the salon. That same day I came back with my sister to talk with *******, who was very rude. She said, "This isn't going to be one of those situations where you are getting your money back! This is what you do!" And, because I had my sister with me, "I don't need a Tag Team!"...which is a wrestling term. To add to her unprofessional, extremely disrespectful attitude, she crudely shooed me off by waving her hand at me. ******* was unbelievably rude and disrespectful. I was her client! I had told her in the beginning that if she were uncomfortable doing my hair, I would prefer she not do it. She assured me it would not be a problem. I was her client! I had done nothing to her. I spoke with ****** and sent her pictures who said she would check into it and get back to me and still hasn’t! I have spent alot of unnecesaary money trying to repair and having it colored again by a reputable Beautician. I would like the monies back I have paid to *******. It should have been a very simple fix, which any reputable Beautician could have done. She has caused me alot of distress, money, time and has possibley further damage to my hair! I was clear when I had my consult with her and asked if she was comfortable taking me on as a client. She assusred me she was. To blame me is unacceptable!