BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 05/17/2006
KeyBank
Find a LocationPhone: (419) 578-7461Fax: (419) 536-04223030 Secor Rd, Toledo, OH 43606-2942www.key.com
View BBB Rating for KeyBank's headquarters.
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BBB Accreditation
A BBB Accredited Business since 05/17/2006
BBB has determined that KeyBank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for KeyBank. BBB located in Cleveland, OH has the full report as that BBB handles all complaints for KeyBank.
Additional Information
topContact Information
Principal: Branch Manager (Branch Manager)Business Category
Banks, Estate Planning & Management, Financial Services, Retirement Planning Service, Money Orders & Transfers, Consumer Finance & Loan Companies, Investment Advisory Service, Financial Planning Consultants, Credit Cards & Plans
BBB Program Participation
KeyBank participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.Industry Tips
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BBBTips on Saving and Investing
BBBTips on SBA Loans
Beware of Predatory Practices in Home Mortgage Lending
Choosing a Credit Card for Your Business
Counterfeit Postal Money Orders Can Scam Consumers and Businesses
Financial Aid for College
Investors Warned Not to Risk Homes to Buy Securities
Is your Living Trust Salesperson Trust-worthy?
Is Your Teen Ready for a Credit Card?
Looking for Sound Financial Advice for Your Business?
Mortgage Choices
Online Credit Cards - Look Before you Click!
Dont Get Taken to the Bank - Protect Your ATM and Debit Cards
Responsibilities of Being an Executor
Selecting a Financial Planner
Steps to Starting Your Own Business
The Check in the Mail Could Be a Scam
Use Caution with Gold and Platinum Card Offers
Whos Swiping Your Credit Card
You Need to Hold an Estate Sale... Where to Begin?
Your Rights as a Financial Planning Client
Zero-Percent Financing Deals Not Always the Best Deal
Find a LocationX
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Northwestern Ohio and Southeastern Michigan. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*KeyBank is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Banks
BBBTips on Business CreditBBBTips on Putting Together a Budget
BBBTips on Saving and Investing
BBBTips on SBA Loans
Beware of Predatory Practices in Home Mortgage Lending
Choosing a Credit Card for Your Business
Counterfeit Postal Money Orders Can Scam Consumers and Businesses
Financial Aid for College
Investors Warned Not to Risk Homes to Buy Securities
Is your Living Trust Salesperson Trust-worthy?
Is Your Teen Ready for a Credit Card?
Looking for Sound Financial Advice for Your Business?
Mortgage Choices
Online Credit Cards - Look Before you Click!
Dont Get Taken to the Bank - Protect Your ATM and Debit Cards
Responsibilities of Being an Executor
Selecting a Financial Planner
Steps to Starting Your Own Business
The Check in the Mail Could Be a Scam
Use Caution with Gold and Platinum Card Offers
Whos Swiping Your Credit Card
You Need to Hold an Estate Sale... Where to Begin?
Your Rights as a Financial Planning Client
Zero-Percent Financing Deals Not Always the Best Deal
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.