BBB Business Review

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BBB Accredited Business since 04/10/2007

Tuffy Associates Corp.

Phone: (419) 865-6900Fax: (419) 865-7343View Additional Phone Numbers7150 Granite Cir Ste 100, ToledoOH 43617-3114

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BBB Accreditation

A BBB Accredited Business since 04/10/2007

BBB has determined that Tuffy Associates Corp. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Tuffy Associates Corp.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues1
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Tuffy Associates Corp.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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This is the business review for all the Corporate owned Tuffy Auto Service Centers in the country. If you have a question or concern about one of the Corporate owned Tuffy's listed then please direct your inquires to the Toledo, Ohio BBB. Any other Tuffy Auto Service Center not listed is a franchise location and inquires need to be directed to BBB in the area of the Tuffy shop.

BBB file opened: 01/01/1969Business started: 01/01/1969
Type of Entity

Corporation

Incorporated: July 1986, DE

Contact Information
Principal: Mr. Roger Hill (President/CEO)Ms. Karen Vellequette (CFO)Customer Contact: Ms. Bridgette Newman (Administrative Assistant)Mr. Bryan Kaufman (Director of Marketing)Ms. Wendy Assally (Administrative Assistant)
Number of Employees

40

Business Category

Auto Repair & Service, Small Engine Repair, Auto Services - Oil & Lube, Radiators - Automotive, Mufflers & Exhaust Systems, Brake Service, Auto Repair - Maintenance, Auto Repair - Tune-Up, Auto Repair - Shocks, Auto Repair - Steering & Suspension, Auto Repair - Suspension, Auto Diagnostic Service, Auto Air Conditioning, Tire Dealers, Brake Fluids, Starters - Engine

Alternate Business Names
Tuffy Tire & Auto Service Centers

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.