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Find a Location

Margen Automotive has 1 locations, listed below.

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    Business ProfileforMargen Automotive

    Auto Services

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    3810 Upton Ave, Toledo, OH 43613-4530
    BBB File Opened:
    5/21/2007
    Years in Business:
    18
    Business Started:
    3/1/2006
    Business Incorporated:
    12/15/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Alternate Business Name
    • Margen Automotive LLC
    Contact Information

    Principal

    • Mr. Michael Zacharias, President

    Customer Contact

    • Mr. Michael Zacharias, President
    Additional Contact Information

    Fax Numbers

    • (419) 720-2002
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Was told I needed a new engine. It took about 3 weeks for them to find the problem get the part and instal. There was no communication . It was like I was chasing him to find simple information about my car. When it was completed I just wanted to get some simple information about the repair and what to expect . It was my fault for thinking they would be helpful . Instead the owner ******* yelled at me and said that “ he’s not scamming us.” That was Friday . After the weekend with my car, 3000 dollars gone , i started to notice many issue. The car was still misfiring , engine light was back on, missing bolt from my tire , low beams that were recently bought burnt out . I quickly went back to him with the information I’ve gotten from autozone . Many codes were popping up. He said those codes had to do with the brakes and not the engine and proceeded to delete it all without my consent . He then started to undermine me when I asked why my lights were out, bolts missing . The owner ******* proceed to yell at me “ get the F out I’m not talking to you call your parents “ I was in shocked .then his other mechanic who was working in the back and no where close to me starts to yell and scream “ get the f out you are a Bitc.. stfu “ he then storms to my car and slams my hood close . I quickly called the cops . Im not sure why they acted that way but I’m not happy . I would also like to add the smell of the car when we first got it back was disrespectful . I paid 3000 for a used engine with the warranty of only a month and I’m my codes have been deleted along with an engine light. When i came to him and told him about the problem I’m having his solution was go to autozone and Repurchase a bolt, low beams.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Wayne H

    5 stars

    01/14/2024

    Had service done, was done correctly and at a decent price

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

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