This Business is not BBB Accredited
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Express Auto Modules is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Express Auto Modules' rating include:
- Failure to respond to 7 complaints filed against business.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||3|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||8|
Additional Complaint Information
BBB has received numerous complaints from consumers about this business. The majority of the complaints show a pattern where consumers have ordered and paid for computer modules for their vehicles but the product has not been delivered. BBB has made several attempts to reach the company and resolve the complaints, however most of the complaints remain unanswered. BBB will continue processing complaints and is forwarding complaints to the Ohio Attorney General for review.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Express Auto Modules
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationPrincipal: Mr. Keenan Laws
Auto Electric Service, Auto Electric Equipment
Products & Services
This company offers Powertrain Control Modules (PCM), Electronic/Engine Control Modules (ECM), Electronic Control Units (ECU).