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BBB Accredited Business since 05/19/2006
Randolph's TV & Appliances
(419) 637-2024View Additional Phone Numbers119 W. Madison St., Gibsonburg, OH 43431
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A BBB Accredited Business since 05/19/2006
BBB has determined that Randolph's TV & Appliances meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Randolph's TV & Appliances' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Contact InformationPrincipal: Mr. Farnham Randolph (Owner)Mrs. Ruthann Randolph (Owner)
Number of Employees
Appliances - Major - Dealers, Television - Cable, CATV & Satellite, Satellite Equipment & Supplies, Vacuum Cleaners - Household - Dealers, Appliances - Major - Parts & Supplies
BBB Program ParticipationRandolph's TV & Appliances participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
Industry TipsHDTV Brings New Meaning to TV Watching
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Northwest and West Central Ohio and Southeast Michigan. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Randolph's TV & Appliances is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
Additional Phone Numbers
- (800) 213-1131
BBB Complaint Process
BBB began including complaint response text in BBB Business Reviews in Northwest Ohio and Southeast Michigan on 7/1/2012, in West Central Ohio on 1/1/2013.
BBB reports the complaint response text for all reportable complaints against a business that are received electronically.
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.