StorageMart Wins BBB TORCH Award

  
     
St. Louis BBB TORCH awards recognize companies and charities that are committed to exceptional standards for ethical business practices and service to their customers, employees, suppliers, and communities.
August 27, 2014

StorageMart buildingSt. Louis, Mo., August 27, 2014StorageMart of Columbia, Mo., is among 10 businesses and two charities who will receive TORCH Awards from  Better Business Bureau (BBB) Serving Eastern Missouri and Southern Illinois at noon Tuesday, Oct. 14, at the Chase Park Plaza in St. Louis.

StorageMart  is the latest incarnation of a self-storage business that homebuilder Gordon Burnam started in 1973. The current company was founded in 1999 after the previous company was bought by a competitor. It has 390 employees and 150 locations in the United States and Canada.

“I love a challenge,” said Cris Burnam, Gordon’s son and the current president. “For me, a challenge comes with constantly reinventing how we do business.” The company pays close attention to customer reviews on its own site as well as review sites to make sure customers are happy.

 “I read every single review,” Burnam said.

Businesses and charities who apply for the TORCH Awards are evaluated for their commitment to customer service through exceptional standards for ethical business practices. A committee of previous winners chooses the award winners.

This year’s TORCH Awards features Mark Whitacre, once a rising star at Archer Daniels Midland who became an internationally known whistleblower on the company’s price-fixing practices. Whitacre, whose story was the basis for the movie, The Informant, has found his way back into business and is in high demand as a motivational speaker.        

KMOV News Anchor Steve Savard will emcee the event.

The TORCH Awards luncheon is at noon Tuesday, Oct. 14, in the Khorassan Room at the Chase Park Plaza. Tickets for the luncheon are available at $60 a person, or $600 for a table of 10. Patron sponsorships, which include luncheon tickets, are available for $1,500.

To reserve a table or a seat at the event or for information on sponsorships, go to http://www.bbb.org/stlouis/events. For more information or for additional information on sponsorships, please call 314-645-0606 or send email to executive.assistant@stlouisbbb.org.

Contacts (News Media Only): Michelle L. Corey, President and CEO, (314) 645-0606, mcorey@stlouisbbb.org; Chris Thetford, Vice President-Communications, (314) 584-6743 or (314) 681-4719 (cell), communications@stlouisbbb.org

About BBB

BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. All BBB services to consumers are free of charge. BBB provides objective advice, free BBB Business Reviews on more than 4.7 million businesses, 11,000 Charity Reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust.  Please visit www.bbb.org for more information.