St. Louis, Mo., August 27, 2014 – HDIS Inc., of Olivette, Mo., is among 10 businesses and two charities who will receive TORCH Awards from Better Business Bureau (BBB) Serving Eastern Missouri and Southern Illinois at noon Tuesday, Oct. 14, at the Chase Park Plaza in St. Louis.
HDIS stands for Home Delivery Incontinence Supplies, but you won’t find the name spelled out on any of the thousands of orders the company fills every month. The company goes out of its way to make sure customers aren’t embarrassed by products they need to cope with their medical conditions.
“We are passionate about treating customers with compassion and creating long-term relationships,” said Stacy L. Davis, vice president of operations. HDIS’ 250 employees handle about 90,000 customer calls a month. Every customer gets a thank-you note and a call to check that their order met their needs.
Businesses and charities who apply for the TORCH Awards are evaluated for their commitment to customer service through exceptional standards for ethical business practices. A committee of previous winners chooses the award winners.
This year’s TORCH Awards features Mark Whitacre, once a rising star at Archer Daniels Midland who became an internationally known whistleblower on the company’s price-fixing practices. Whitacre, whose story was the basis for the movie, The Informant, has found his way back into business and is in high demand as a motivational speaker.
KMOV News Anchor Steve Savard will emcee the event.
The TORCH Awards luncheon is at noon Tuesday, Oct. 14, in the Khorassan Room at the Chase Park Plaza. Tickets for the luncheon are available at $60 a person, or $600 for a table of 10. Patron sponsorships, which include luncheon tickets, are available for $1,500.
To reserve a table or a seat at the event or for information on sponsorships, go to http://www.bbb.org/stlouis/events. For more information or for additional information on sponsorships, please call 314-645-0606 or send email to email@example.com.
Contacts (News Media Only): Michelle L. Corey, President and CEO, (314) 645-0606, firstname.lastname@example.org; Chris Thetford, Vice President-Communications, (314) 584-6743 or (314) 681-4719 (cell), email@example.com
BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. All BBB services to consumers are free of charge. BBB provides objective advice, free BBB Business Profiles on more than 5.3 million businesses, 11,000 Charity Reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust. Please visit www.bbb.org for more information.