We seek individuals that personify the personality traits that BBB represents:

  • In-Touch/Insightful;
  • Un-Intimidating;
  • Vocal;
  • Fair-minded;
  • Seasoned, and
  • Ardent.

In return, our employees enjoy an opportunity to contribute to advancing trust in the marketplace on a daily basis.

Current job openings: 


The Receptionist is responsible for responding to incoming calls to BBB, helping consumers and businesses with information provided by BBB and assisting with various other clerical duties.

Job Hours: Monday – Friday, 8:30 a.m. – 5:00 p.m.

Location: BBB office is located on the 20th floor of the Metropolitan Square Building in downtown St. Louis. The address is 211 North Broadway, Suite 2060, St. Louis, MO 63102.

Job Description: The position entails answering the telephone to help direct callers to the correct person or department. Also, the position includes summarizing and inputting information into BBB’s database.

Requirements: A college degree is required. One-two years of work experience is preferred. Good typing and/or computer skills is important. Excellent oral and written communications skills is required. A good command of the English language is expected. Absolutely must be a team player with a positive attitude. Must pass a grammar exam.

Skills: Excellent communications skills, both written and verbal, ability to show empathy, ability to explain and enforce BBB policies and procedures are essential. Having good organizational skills and being detailed oriented will help greatly in ability to perform duties of the position.

Salary/Benefits: Salary $25,000 to start. Increase after 90-day probationary period based on performance and attendance. Health and dental insurance, pension, personal time off days (details provided at interview), promotional opportunities are all available.

To apply: Please email your cover letter and resume to executive.assistant@stlouisbbb.org. No calls, please. We will contact those applicants we feel are qualified with further instructions. Qualified candidates only.



Better Business Bureau (BBB)|St. Louis is looking for an experienced phone sales rep who is highly motivated, high energy, and a self-starter.
No nights. No weekends. No holidays.
Clean environment. Full benefits. Leads provided. Long term stability.
Come work for an organization that you can feel good about.
Contact: Josh Kaestner at sem@stlouisbbb.org.

 If you would like to forward your resume to the BBB for consideration of any potential openings, please email sales and marketing resumes to communications@stlouisbbb.org. All others should be sent to thardgrove@stlouisbbb.org.



BBB is looking for a qualified intern to join our investigative team. A qualified intern will work one-on-one with our BBB Investigator in several capacities. Interns will do database research, telephone and in-person interviews, obtain court records and more.

This intern should be a team player, have a willingness to learn, have a desire to uncover and expose unethical business practices and have a passion for serving public interest. Interns will finish the internship having gained broad experience in various aspects of investigative skills, interpersonal communication skills and journalistic writing, to name a few.


  • Assist in the research of unethical business activity
  • Assist in the research of BBB database
  • Compile Excel spreadsheets of related data
  • Interview potential victims by telephone and document conversation
  • Interview potential victims in person and document conversation
  • Interview possible scam artists by telephone and document conversation
  • Interview possible scam artists in person and document conversation
  • Visit court house and obtain requested documents
  • Conduct online research as requested
  • Assist BBB Investigator in any manner requested


BBB is looking for an undergraduate student in the St Louis area who is majoring in Business, Criminology & Criminal Justice, Journalism, Law, Media Studies, Sociology, or Social Work.

This person should have a good command of the English language, excellent verbal and written communication skills and experience with detailed research. Microsoft Word and Excel experience is a must and will be considered when choosing the best applicant for this internship position. Basic photography skills are a plus. Reliable transportation or other ability to get around is necessary. 

Applicable Majors

Business, Criminology & Criminal Justice, Journalism, Law, Media Studies, Sociology, Social Work


Interested parties should contact BBB Investigator, Bill Smith, at 314-584-6727 or tpc1@stlouisbbb.org.


This Equal Employment Opportunity Policy applies to all policies and procedures relating to recruitment, hiring, promotion, compensation, benefits, termination and all other terms and conditions of employment.

It is our policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, national origin, gender, sexual orientation, age, disability or marital status. Discrimination or harassment on any of these bases in the workplace, including business trips and official functions, is unacceptable and will not be tolerated.


About BBB

BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. All BBB services to consumers are free of charge. BBB provides objective advice, free BBB Business Reviews on more than 4.7 million businesses, 11,000 Charity Reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust.  Please visit www.bbb.org for more information.