Key Staff



Michelle L. Corey, CAE - President & CEO;

Tracy Hardgrove - Vice President, Operations & Administration;

Chris Thetford - Vice President - Communications and Marketing;

Mike Harrison - Regional Director, Mid-Missouri BBB

Joseph L. Keys - Regional Director, Cape Girardeau Regional Office

If you need more information about one of our press releases, if you are in need of local contacts or if you want information about a scam or about a particular type of business, please feel free to call or e-mail us.

Chris Thetford
Vice President - Communications

Michelle L. Corey, CAE
President & CEO

Tracy Hardgrove
Vice President-Operations/Administration

Mike Harrison
Regional Manager - Mid-Missouri

BBB is a non-profit, business-supported organization that sets and upholds high standards for fair and honest business behavior. All BBB Services to the public are free. BBB provides objective advice, free Business Reviewscharity wise-giving reports, dispute resolution service, alerts, and educational information on topics affecting marketplace trust. We are supported by our Accredited Businesses, who have agreed to uphold our standards and to respond to consumer complaints.