BBB TORCH Awards recognize companies and charities with exceptional ethics and service to their employees, customers, suppliers and communities.

BBB TORCH awards recognize companies and charities that are committed to exceptional standards for ethical business practices and service to their customers, employees, suppliers, and communities. 

We look for businesses and nonprofits that others will want to emulate.

Nominees must show creativity in their ability to manage customer expectations, provide excellent customer service and resolve disputes. They must demonstrate the ways they inspire their workforce to adopt and communicate their ethics and further their mission. They must embody truth in advertising and help foster ethics within their industry and community. 

This year, BBB TORCH Awards will be divided into three regions:

Eastern Missouri and the northern part of Southern Illinois: 

  • Missouri counties: Carter, Clark, Crawford, Dent, Franklin, Gasconade, Iron, Jefferson, Knox, Lewis, Lincoln, Marion, Monroe, Perry, Phelps, Pike, Pulaski, Ralls, Reynolds, Shannon, Shelby, St. Charles, St. Francois, Ste. Genevieve, St. Louis, St. Louis (City), Warren, Washington.
  • Illinois counties: Adams, Bond, Calhoun, Christian, Clay, Clinton, Coles, Cumberland, Douglas, Effingham, Fayette, Greene, Jasper, Jersey, Macoupin, Madison, Marion, Monroe, Montgomery, Moultrie, Pike, Randolph, Richland, Shelby, St. Clair, Washington.

Customers can nominate potential winners. Companies and charities also may nominate themselves. Nominations are due by May 30, 2016.

Cape Girardeau region:

  • Illinois Counties: Wayne, Hamilton, Saline, Pope, Hardin, Massac, Pulaski, Alexander, Johnson, Williamson, Franklin, Jefferson, Union, Jackson, Perry.
  • Missouri Counties: Oregon, Ripley, Butler, Dunklin, Pemiscot, New Madrid, Mississippi, Stoddard, Scott, Cape Girardeau, Bollinger, Wayne, Madison.

Nominations for the Cape Girardeau region are now closed. Winners for 2016 will be recognized at an event 5:30 to 7 p.m. April 28, 2016, at Ray’s Plaza Conference Center in Cape Girardeau. Tickets are $25, which includes entry to the event and appetizers. There will be a cash bar. For more information, contact Joey Keys, Cape Girardeau regional manager, at

Columbia region:

  • Missouri counties: Audrain, Boone, Callaway, Camden, Cole, Cooper, Maries, Miller, Moniteau, Montgomery, Morgan, Osage, Randolph.

Customers can nominate potential winners. Companies and charities also may nominate themselves. Nominations are due by June 20, 2016.

Winners will be chosen by a panel comprising past TORCH Award winners.

Benefits for winners include:

  • Winners’ names will be used in promotions for the 2015 TORCH Awards events in St. Louis, Cape Girardeau and Columbia.
  • Winners will be recognized at the event. They will receive a personalized crystal trophy that can be displayed in their offices.
  • After the event, recipients of the TORCH Award may advertise that they have won the TORCH Award. This advertising must be within the service area of this BBB, and it must indicate the year that the company won the TORCH Award..
  • Being named a BBB TORCH Award winner may add to an organization’s reputation and prestige, confirming the confidence placed in it by its stakeholders.
  • Potential for promotion on BBB home page with paid placement of photo representing the winner's company.

Organizations that have won TORCH awards previously will be eligible to apply again five years after their previous win.

For a list of previous winners, click here.

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