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BBB Accredited Business since 09/16/1993
Helitech Waterproofing & Foundation RepairFind a Location
Phone: (800) 246-9721Fax: (618) 397-3066View Additional Phone NumbersPO Box 24067, Belleville, IL 62223-9067 Send email to Helitech Waterproofing & Foundation RepairView Additional Web Addresses
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A BBB Accredited Business since 09/16/1993
BBB has determined that Helitech Waterproofing & Foundation Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Helitech Waterproofing & Foundation Repair's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 11 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Guarantee / Warranty Issues||3|
|Problems with Product / Service||6|
|Billing / Collection Issues||0|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementMr. Tim Combs (Sr. Vice President)
Contact InformationPrincipal: Paul Terry (Customer Relations Manager) William Courtney (President)Mr. Dan Travers (Customer Relations Manager)
Waterproofing Contractors, Mud Jacking Contractors, Waterproofing Materials, Contractors - General, Concrete Repair/Leveling, Basement Waterproofing, Foundation Contractors
Alternate Business NamesHelitech Waterproofing, Helitech
Industry TipsBBB Warns Spring Time Brings Home Improvement Scams