Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Missouri Basement has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Missouri Basement

      100 Hawning Rd Unit C Saint Charles, MO 63301-0282

      BBB Accredited Business
    • Missouri Basement

      605 Boones Lick Rd Saint Charles, MO 63301-2438

      BBB Accredited Business

    Business ProfileforMissouri Basement

    Foundation Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/9/2020

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Foundation Services,

    Foundation Piering, 

    Bowing Walls Repair, 

    Crack Repair,

    Vapor Barrier,

    Settling Foundation

    Business Details

    This is a multi-location business.

    Find a Location

    Missouri Basement has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Missouri Basement

        100 Hawning Rd Unit C Saint Charles, MO 63301-0282

        BBB Accredited Business
      • Missouri Basement

        605 Boones Lick Rd Saint Charles, MO 63301-2438

        BBB Accredited Business
      Location of This Business
      100 Hawning Rd Unit C, Saint Charles, MO 63301-0282
      BBB File Opened:
      11/11/2008
      Years in Business:
      17
      Business Started:
      2/17/2007
      Business Started Locally:
      2/17/2007
      Business Incorporated:
      4/24/2012
      Accredited Since:
      1/9/2020
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      7:00 AM - 5:00 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      7:00 AM - 5:00 PM
      Sa:
      9:00 AM - 12:00 PM
      Su:
      Closed
      Business Management
      • Mr. David A Wright, General Manager
      • Mr. Todd Terbrock, Owner
      Contact Information

      Principal

      • Mr. David A Wright, General Manager
      • Mr. Todd Terbrock, Owner

      Customer Contact

      • Mr. David A Wright, General Manager

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/10/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We chose Missouri Basement to fix our foundation spalling problem. When the workmen left the carbon fiber repair had a crude look. I had been given assurance that with two coats of paint the work would look OK. This This turned out to be untrue. The coarse weave of the patches and sharp edges are quite visible. The internet stated that with an epoxy coating thick enough to give a smooth finish, the repair will have an unobtrusive appearance. We asked Missouri Basement to send back the workers to apply the patch concealing epoxy coating. We were refused with the representative saying " I didn't promise smooth" He also expressed satisfaction with the appearance of the repair. I Have 70 feet of exposed carbon fiber patches on the exterior of my house and another 35 feet inside. That Missouri Basement has received good customer reviews just adds to my frustration.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James H

      5 stars

      02/03/2024

      Missouri Basement provided an excellent service. I would definitely recommend them and will use them again in the future.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.