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          Animal Emergency Center has 1 locations, listed below.

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            Business ProfileAnimal Emergency Center

            Veterinarian
            BBB accredited business

            Contact Information

            2005 Mall St

            Collinsville, IL 62234-1832

            Visit Website
            (618) 346-1843

            Business hours

            6:00 PM - 8:00 AM
            Business Hours
            6:00 PM - 8:00 AM
            6:00 PM - 8:00 AM
            6:00 PM - 8:00 AM
            6:00 PM - 8:00 AM
            6:00 PM - 8:00 AM
            12:00 PM - 12:00 AM

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/22/2004

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Animal Hospital

            Business Details

            Location of This Business
            2005 Mall St, Collinsville, IL 62234-1832
            BBB File Opened:
            3/8/1999
            Years in Business:
            30
            Business Started:
            10/1/1993
            Business Started Locally:
            10/1/1993
            Business Incorporated:
            7/30/1993
            Accredited Since:
            10/22/2004
            Type of Entity:
            Corporation
            Alternate Business Name
            • Animal Emergency Clinic
            Hours of Operation

            Primary

            M:
            6:00 PM - 8:00 AM
            T:
            6:00 PM - 8:00 AM
            W:
            6:00 PM - 8:00 AM
            Th:
            6:00 PM - 8:00 AM
            F:
            6:00 PM - 8:00 AM
            Sa:
            12:00 PM - 12:00 AM
            Business Management
            • Mr. Billy J Meldi, Administrator
            Contact Information

            Principal

            • Mr. Billy J Meldi, Administrator

            Customer Contact

            • Mr. Billy J Meldi, Administrator
            Additional Contact Information

            Fax Numbers

            • (618) 346-2357
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing a veterinarian for your pet

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Tasha W

            12/18/2023

            This is the worst place to take your animal unless you want them to put them to sleep unless you are made of money. They just restrained my puppy and threatened to put hr to sleep if we didn't come up with the whole payment. They didn't do nothing for my dog she was having a seizure until we could come up with the money and wouldn't give her back so we could take her somewhere else that would have some human decency to help out a low income family. I believe they should be called murder vet cause that was the only thing they said they would do with out the money and then give me my dead dog back to take home. They threatened us with the police all I wanted was somebody to please help my dog and they are not the place to go they are the most soulless group of people I have ever met

            Animal Emergency Center Response

            12/19/2023

            The only record we have on a Client with the name ********************* (which has a different zip code of *****) was last seen at our facility in 2019. ************** was at our facility on July 16, 2019 with a pet named Bear. Bear was seen for a fracture and was treated and released. I have no medical record of a seizure patient for a ************************ is hospital policy that payment is required at time of service. We as a small business unfortunately do not have the capability to provide medical services without payment for said services. In a case where a pet is suffering and pet owners do not have the ability to pay for treatment we do offer humane euthanasia. If our Veterinarian feels a pets life is at risk without treatment and treatment is not an option for the owner we do require the owner to sign an Against Medical Advise form that explains that the pet may not survive without treatment. We never require or demand anyone to euthanize a pet..

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

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