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      Country
          Country

          Find a Location

          Travel Plex Travel and Cruise has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Travel Plex Travel and Cruise

              726 N New Ballas Rd Creve Coeur, MO 63141-6716

            • Travel Plex Travel and Cruise

              278 Mid Rivers Ctr Saint Peters, MO 63376-4325

            • Travel Plex Travel and Cruise

              612 Whitelaw Ave Cape Girardeau, MO 63701-4535

            • Travel Plex Travel and Cruise

              2150 W Main St Carbondale, IL 62901-2000

            Business ProfileforTravel Plex Travel and Cruise

            Travel Agency
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Travel Plex Travel and Cruise has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Travel Plex Travel and Cruise

                726 N New Ballas Rd Creve Coeur, MO 63141-6716

              • Travel Plex Travel and Cruise

                278 Mid Rivers Ctr Saint Peters, MO 63376-4325

              • Travel Plex Travel and Cruise

                612 Whitelaw Ave Cape Girardeau, MO 63701-4535

              • Travel Plex Travel and Cruise

                2150 W Main St Carbondale, IL 62901-2000

              BBB File Opened:
              10/1/1989
              Years in Business:
              34
              Business Started:
              10/1/1989
              Business Started Locally:
              10/1/1989
              Business Incorporated:
              10/1/1989
              Type of Entity:
              Corporation
              Alternate Business Name
              • Travel Travel Kirkwood, Inc.
              Business Management
              • John Heimburger, President
              • Amy Kemper, Senior Vice President
              • Lesley Zapp, Branch Manager
              Contact Information

              Principal

              • John Heimburger, President

              Customer Contact

              • John Heimburger, President
              • Amy Kemper, Senior Vice President
              • Lesley Zapp, Branch Manager
              Additional Contact Information

              Fax Numbers

              • (314) 569-2566
                Primary Fax
              • (636) 397-6092
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Need help planning a trip? How to find a good travel agent

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/22/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I purchased a vacation package with Travel Plex through on of their agents. I also purchased the extra travel insurance just in case I needed to cancel to get a full refund. I ended up needing to cancel due to my son breaking his leg. I contacted the agent on or around March 3rd and was told a refund would take up to 90 days. As of today I still have not received as much as an email with any confirmation that it was even cancelled. Just her word that it was and that she is not getting a phone call or email back from southwest to refund me. I am paying interest on this and I would like my $2510.22 plus interested paid back to me asap. My credit card interest rate is 13.99% and I have been paying that now since March 3rd. My confirmation number is ******** FOR THIS TRIP.
              Read More

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

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