BBB Accredited Business sinceAdditional Locations
Phone: (314) 423-8000 Fax: (314) 423-8188 View Additional Phone Numbers 1954 Innerbelt Business Center Dr, Saint Louis, MO 63114 View Additional Email Addresses
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A BBB Accredited Business since
BBB has determined that Build A Bear Workshop, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||23|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementBrian Sawyer, Senior Managing Director- Digital Ms. Gina Collins, Chief Operations Officer Bear Ms. Darlene Elder, Chief Human Resource Bear Mr. Chris Hurt, Chief Operating Officer Bear Ms. Sharon Price-John, CEO/President Bear
Toys - Retail Toy Manufacturers Supplies Doll Clothing & Accessories