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          Find a Location

          C J's Auto & Towing has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • C J's Auto & Towing

              22 C St Charleston, IL 61920-1314

            • C J's Auto & Towing

              616 W State St Charleston, IL 61920-1001

            Business ProfileC J's Auto & Towing

            Towing Company
            Multi Location Business

            Contact Information

            22 C St

            Charleston, IL 61920-1314

            Visit Website
            (217) 348-6237

            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            C J's Auto & Towing has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • C J's Auto & Towing

                22 C St Charleston, IL 61920-1314

              • C J's Auto & Towing

                616 W State St Charleston, IL 61920-1001

              Location of This Business
              22 C St, Charleston, IL 61920-1314
              BBB File Opened:
              3/19/2002
              Years in Business:
              23
              Business Started:
              1/1/2001
              Business Started Locally:
              1/1/2001
              Alternate Business Name
              • C J Auto & Towing
              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/16/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              My vehicle was towed as CJs somehow has a contract with the city for such. His prices for tow and storage change daily, seemingly with his mood. I explained I was at the hospital in ICU with a family member and he called me 17 times. Foul language, threats when I expressed my frustration with his ever changing prices and threats to increase prices. Twice I arranged the vehicle be returned, he ignored the first request and then attempted to double the fee and the next time he was out of town on our scheduled date. My vehicle was damaged on the outside and items inside totaling nearly 200 were both missing and damaged. While attempting to warn others I discovered these traits are ALL this merchants MO. This shady vulgar bully thief is preying on his, ahem, customers and should not only be shut down but diligently investigated for theft and fraud!!!!!
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Alex B

              02/04/2024

              Unprofessional, Shady, and Rude. I needed to recover my vehicle after it had been towed, which I understood was towed for being parked in a permit lot. What made the experience unpleasant was when I asked for a physical bill / receipt for the expensive $325 transaction, they said that I should be satisfied with a text receipt or they would start charging more for keeping the vehicle in their lot. Asking a professional business for a physical copy of a receipt for your records should not be an issue, especially for a service that could leave your vehicle damaged.

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              More Info on Local BBB

              BBB Reports On

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