BBB Business Review

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BBB Accredited Business since 09/09/1983

Bridgestone Retail Operations, LLC

Find a Location

Phone: (630) 259-9000Fax: (636) 464-1141View Additional Phone Numbers333 E Lake St, BloomingdaleIL 60108-1196 Send email to Bridgestone Retail Operations, LLCView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 09/09/1983

BBB has determined that Bridgestone Retail Operations, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Bridgestone Retail Operations, LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 41 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

BBB serving Chicago, IL maintains a report on this company's headquarters location. Please visit http://chicago.bbb.org for details or call (312) 832-0500.

41 complaints closed with BBB in last 3 years | 13 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues2
Guarantee / Warranty Issues3
Problems with Product / Service34
Delivery Issues0
Total Closed Complaints 41

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Bridgestone Retail Operations, LLC

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/01/1929Business started: 01/01/1900
Contact Information
Principal: Chuck Harington (District Manager) Jeffrey Bauer (Manager) Dave Bergsieker (Manager) Larry Blaes (Manager) James Bossier (Manager) Matt Bowen (Manager) Brad Clutter (Manager) Donnie Cox (Manager) Chris Crowell (Manager) Tim Dehart (Manager) Damon Dennison (Manager) Jonathan Fletcher (Manager) Tim Graves (Manager) Jonathan Hilliard (Manager) Greg Jahraus (Manager) Rick Johnson (Manager) Tony Jones (Manager) Kevin Kedl (Manager) John Koch (Manager) Matt Koop (Manager) Jerry Layton (Manager) Ralph Levy (Manager) Sergio Leyva (Manager) Bob Lograsso (Manager) Mark McBee (Manager) Randy McClure (Manager) Dan McKean (Manager) Tim Mergenthaler (Manager) John Miller (Manager) Charles Morrow (Manager) Tom Niewidok (West Mo District Manager) Robert Palazzolo (Manager) John Robert (Manager) Lou Rosswick (Manager) Jim Schiebal (Manager) Chris Siamanis (Manager) Mark Sovich (Manager) Jay Thomas (Manager) Jeffrey Zimmerman (Manager)
Business Category

Tire Distributors & Manufacturers, Home Centers, Auto Inspection Stations, Tire Retread & Repair, Brake Service, Mufflers & Exhaust Systems, Shock Absorbers, Tire Dealers, Battery Supplies, Auto Repair & Service

Products & Services

Alternate Business Names
Firestone Complete Auto Care, Firestone Tire & Service, Bridgestone Firestone, Expert Tire, Tire Station, Mark Morris Tire

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.