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      Country
          Country

          Find a Location

          Blue Haven Pools has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Blue Haven Pools

              151 N Service Rd Saint Peters, MO 63376-1066

              BBB Accredited Business
            • Blue Haven Pools

              5827 Black Walnut Rd Saint Charles, MO 63301

            Business ProfileforBlue Haven Pools

            Pool Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/5/2010

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Sales, Construction of inground gunite and fiberglass swimming pools.

            Products & Services

            Pool fence enclosure, custom water features, fire bowls, pool interior finishes, concrete pool deck.

            Business Details

            This is a multi-location business.

            Find a Location

            Blue Haven Pools has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Blue Haven Pools

                151 N Service Rd Saint Peters, MO 63376-1066

                BBB Accredited Business
              • Blue Haven Pools

                5827 Black Walnut Rd Saint Charles, MO 63301

              BBB File Opened:
              3/21/2001
              Years in Business:
              39
              Business Started:
              3/1/1985
              Business Started Locally:
              3/1/1985
              Accredited Since:
              3/5/2010
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • Trumac Fiberglass Co
              • Trumac Fiber Glass
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Mark Trudo, President/Owner
              • Ms. Rose Walters, Office Manager
              Contact Information

              Principal

              • Mr. Mark Trudo, President/Owner
              Additional Contact Information

              Fax Numbers

              • (636) 940-2472
                Primary Fax

              Industry Tip

              BBB Tip: Hiring a pool contractor

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/15/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              They started our pool on October 18, 2022; as of today it is still not finished. They have made many mistakes and have finally fixed them to their own satisfaction but not ours, but they gave us a letter stating that they would be finished with our pool entirely by May 4, 2023. We have called many times and they don’t return our calls, they have been payed over $135,000 and the sundek that we have payed for is not done and they will not tell us when it will get done. They say they want an additional $703.00 for the sundek because the square footage is bigger than they charged us for in the contract. Yes there is more square feet because they made a bar area bigger because they did it wrong, now they want us to pay for their error. Besides the fact that they made us pay more for gravel, then they left it in a huge pile in my backyard for over a month and then gave it away to a neighbor of mine for free!! We are beyond aggravated with this company and just want to have the pool area finished.
              Read More

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              BBB Reports On

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