11 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jack & MaryLou M
5 stars03/05/2024
We were very happy dealing with ***. Our situation was a little different then most. My sister passed away last ********** family gifted us her stair lift. We contacted ******** came to our home to evaluate our situation. He was able to adjust her lift to our stairwell. *** was very easy to work with & he did the installation. We are so happy to be dealing with a local family owned business. We would highly recommend ******************* MOptions HME Stair Lifts Response
03/27/2024
*************** thanks for the wonderful review. We enjoyed working with you and are glad to hear that you are pleased with the installation!Review from Janet L
5 stars12/08/2023
Everyone at Optionshme was a pleasure to deal with. The stair lift was professionally installed, we received full instructions how to use it, and it works perfectly. We very highly recommend this company if you are in need of a stairlift.************Options HME Stair Lifts Response
12/21/2023
*****, thank you for the glowing review! We're thrilled you're happy with your stair lift and our service. Your recommendation means a lot. If you ever need assistance in the future, just give us a call!Review from LeRoy H
5 stars05/01/2023
Outstanding Company, Responsive to customer requirements, Installation w/i minimum days of need, Reasonable Custom Installation & Rental Costs. ***** ** *******Options HME Stair Lifts Response
05/12/2023
******************,Glad to hear that the rental stair lift is working out well for you! Thanks for the top-notch review, we appreciate it!Review from Alice A
5 stars08/26/2022
Good product selection. Good financial advice. I love the lift.Options HME Stair Lifts Response
09/08/2022
Great to hear that the stair lift is working out well for you! We appreciate the opportunity to work with you, and thank you for the excellent review.Review from Margaret M
5 stars08/23/2022
From beginning to end everything about Options HME, Inc. was perfect. They delivered everything they promised and exceeded all of my expectations. This family owned business has skill, integrity and a great product. They explained their product clearly, taught me how to use it safely and gave me a contract to back up their guarantees. It gives one faith that there are still local businesses operating with the ****************** to serve the public. I am grateful that I made this decision because there is no soft landing at the bottom of the stairs. ********************Options HME Stair Lifts Response
08/24/2022
********, thank you for the exceptional review, your vote of confidence means a lot to us. We are pleased to hear that you find the stair lift helpful. We truly enjoyed working with you, feel free to reach out to us anytime!Review from Julie Y
5 stars07/08/2022
We recently had a Harmar stairlift installed by ***** of Options HME. We couldnt be more pleased with it! So easy to operate, takes up actually less space than we anticipated and our whole experience with this company has been nothing less than perfect! From our initial free estimate during Covid then another free estimate this June all the way through to the easy installation by a very professional, knowledgeable nice young man-couldnt be more satisfied with everything this company provides. It is quite an investment and one we were not sure we could afford, but the cost is offset by the ease of going up and down without joint pain and breathing issues! I would recommend Options HME to everyone with no hesitation.Options HME Stair Lifts Response
07/11/2022
*****, thank you for such a wonderful review. We are glad to hear that you are enjoying the stairlift, and have found it to be well worth the cost. Thanks again for your words of recommendation, we really appreciate them!Review from BARBARA R
5 stars05/25/2022
I had such a good feeling speaking with ***, and his son *****, when they came to tell me about their stair lifts. They made me feel like they were family. The price was so reasonable that I was amazed - as it was cheaper than an estimate I got 4 years ago from another Company. Then I was given an install date within a week and ***** (who came to install the unit) came exactly during the time given. I just received my Pinnacle SL600 this afternoon and I want to tell you that I already feel like I have been reborn. You will not be disappointed if you choose Options HME to provide you with the stair lift that you choose. What a great team! ******* RCOptions HME Stair Lifts Response
06/15/2022
Thanks for the outstanding review *******! We are pleased to hear how excited you are about your stair lift. Thanks for recommending us, it was a pleasure working with you!Review from Linda A
5 stars05/18/2022
The process of measuring, purchasing and installation of our chair lift from Options HME Stair Lifts was a professional and easy experience. **************** was great. I was hospitalized when the lift was installed and realized when I got home that the chair height was too low. ***** came to my home the very day that I called and in just a few minutes had it adjusted. I would recommend them.Options HME Stair Lifts Response
06/15/2022
*****,Thanks for taking the time to leave such a wonderful review. Happy to hear that the chair lift is working out well after getting the seat height adjusted. Thanks again!Review from Gina T
5 stars05/18/2022
Service and installation was awesome and fast! It's been a blessing for my mom.Options HME Stair Lifts Response
06/15/2022
****,Thanks for the great review. Glad to hear that your mom is enjoying the stair lift!Review from Ray F
5 stars08/10/2021
It was a very good experience with Options HME Stair Lifts, they made the complete process painless and were very professional in the interview to determine our needs and the installation of the Stair Lift. I would highly recommend them.Options HME Stair Lifts Response
08/25/2021
Thanks for taking the time to leave your words of recommendation ****************. It is rewarding to hear that you enjoyed the estimate and stair lift installation. We hope the stair lifts continue to work well for many years to come. If you every have any questions or concerns, give us a call anytime.
Customer Review Rating
Average of 11 Customer Reviews
Contact Information
713 5th St
Highland, IL 62249-1212
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.