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          MidwayUSA has 1 locations, listed below.

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            • MidwayUSA

              5875 W Van Horn Tavern Rd Columbia, MO 65203-9274

              BBB Accredited Business

            Business ProfileMidwayUSA

            Sporting Goods Retail
            BBB accredited business

            Contact Information

            5875 W Van Horn Tavern Rd

            Columbia, MO 65203-9274

            Visit Website
            (800) 243-3220

            Business hours

            8:00 AM - 4:30 PM
            Business Hours
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.89/5

            Average of 79 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            57 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/8/2009

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            MidwayUSA offers over 100,000 shooting, hunting and outdoor products.

            Products & Services

            MidwayUSA offers over 100,000 shooting, hunting and outdoor products.

            Business Details

            Location of This Business
            5875 W Van Horn Tavern Rd, Columbia, MO 65203-9274
            BBB File Opened:
            1/15/1999
            Years in Business:
            46
            Business Started:
            6/18/1977
            Business Started Locally:
            6/18/1977
            Business Incorporated:
            5/13/1977
            Accredited Since:
            12/8/2009
            Type of Entity:
            Corporation
            Alternate Business Name
            • MidwayUSA, Inc.
            • Midway Arms
            • Midway Arms, Inc.
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:30 PM
            T:
            8:00 AM - 4:30 PM
            W:
            8:00 AM - 4:30 PM
            Th:
            8:00 AM - 4:30 PM
            F:
            8:00 AM - 4:30 PM
            Sa:
            8:00 AM - 4:30 PM
            Su:
            8:00 AM - 4:30 PM
            Business Management
            • Matt Fleming, President/CEO
            • Larry Potterfield, Founder
            • Brenda Potterfield, Founder
            • Adam Augustine, Vice President of Customer Service
            Contact Information

            Principal

            • Adam Augustine, Vice President of Customer Service
            Read More Business Details and See Alerts

            Customer Complaints

            57 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/22/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Order #******** I ordered two boxes of 20 round HSM ***** Govt ammo. The boxes came damaged and totally ripped opening, missing a round. I reached out to support, and they only refunded me $2 for the missing round. I did not receive the product I paid for. Might as well have just poured open rounds loosely into a box. I paid for a brand new undamaged product. Support just totally ignored my request to return the product and get a full refund, and forced a $2 refund instead. I do understand the other rounds I did receive appear to be in tact, but it comes down to the item I paid for in the photo isnt how I received it. Took a quick ****** search to find other people on Reddit reporting theyve had a similar experience with their rounds arriving totally loose in box.
            Read More
            Read 56 More Complaints

            Customer Reviews

            79 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kevin M

            04/16/2024

            I would recommend you take your business elsewhere. This is not a customer focused company. I have been using MidwayUSA for six years. It was my go-to place for hunting gear. Today I went to purchase a pair of boots on sale, as I clicked "Purchase", it said there was an issue and took me back to the shopping cart. When I went to complete the purchase again, the price for the boots had doubled. I reached out to customer service and requested that they honor their discount price. They would not. I find it pretty bad policy that prices change mid-day without any warning and AFTER I had already clicked to purchase this item at the discounted price.
            Read 78 More Customer Reviews

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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