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Click for BBB Rating on Waste Management of St Louis, Inc.

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Waste Management of St Louis, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Waste Management of St Louis, Inc.. BBB of Greater Houston and South Texas has the full report as that BBB handles all complaints for Waste Management of St Louis, Inc..


Additional Information

BBB file opened: August 14, 1995 Business started: 06/06/1990 Business started locally: 06/06/1990
Business Management
Dan Henry, Manager of Customer Experience Mr. Don P. Carpenter, President Bryant Dobbs, Sr. Director of Customer Experience Mark Olver, Market Area Sales Manager Mr. Greg A. Robertson, Vice President Ms. Linda J. Smith, Secretary
Contact Information
Customer Contact: Bryant Dobbs, Sr. Director of Customer Experience
Principal: Dan Henry, Manager of Customer Experience
Business Category

Rubbish & Garbage Removal Waste Reduction, Recycle Service - Industrial Garbage Disposal Equipment - Industrial & Commercial Garbage Disposal Equipment - Supplies & Parts Garbage Disposals - Household Waste Reduction, Disposal, Recycle Equipment Hazardous & Medical Waste Services Hazardous Material Control & Removal

Alternate Business Names
Waste Management of St Louis - Metro Waste Management of IL - Springfield Waste Management of St Louis - East Waste Management of St Louis - South Waste Management of St Louis - West Waste Management Partners Inc
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.