BBB Accredited Business since
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The owner of ACI Exteriors has worked as a contractor for over 20 years and served in the U.S. Marine Corps before opening his own business. He has also earned his GAF Master Elite certification. For the last eight years, Shawn Gaffney has built his business around the values he learned growing up in Missouri and serving this country. Installation and home repairs performed on roofs, windows, gutters and siding are generally a big investment. When homeowners in the St Louis area need a roof replacement because of peeling paint or missing shingles, they want to make sure that they are working with a company they can trust to do a good job the first time. Since 2002, ACI Exteriors, a company out of O'Fallon, has been helping customers in St Charles County and nearby areas with their roofing, siding, gutter and window needs. The business is built around "quality, integrity, value," three ideals that owner Shawn Gaffney and his experienced staff tries to live up to with every project.
A BBB Accredited Business since
BBB has determined that ACI Exteriors LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for ACI Exteriors LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Type of Entity
Limited Liability Company (LLC)
Business ManagementShawn Gaffney, Owner
Roofing Contractors Siding Contractors Windows - Replacement Gutters & Downspouts Contractors - Gutters Patio & Deck Builders
Products & Services
ACI Exteriors LLC sells the following brand(s): GAF
ACI Exteriors LLC offers the following product(s): Deck Repair, Gutters, Roofs, Siding, Windows