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Find a Location

Above & Beyond Roofing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAbove & Beyond Roofing

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 12/15/2008

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Roofing Contractor

    Products & Services

    Our roofing services include roof repairs, roof replacements, roof installations, roof ventilation, roof inspections, and even new roof construction. 

    Business Details

    Location of This Business
    1212 Spring Valley Rd, Osage Beach, MO 65065-3523
    BBB File Opened:
    12/18/2008
    Years in Business:
    20
    Business Started:
    1/1/2004
    Business Started Locally:
    1/1/2004
    Accredited Since:
    12/15/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Above and Beyond Roofing
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Melissa Krokson, Office Administrator
    • Mr. Ben Krokson, President
    Contact Information

    Principal

    • Ms. Melissa Krokson, Office Administrator

    Customer Contact

    • Ms. Melissa Krokson, Office Administrator
    Additional Contact Information

    Fax Numbers

    • (573) 302-7472
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    kevin R

    1 star

    08/01/2023

    very poor company. unprofessional ,poor workmanship and poor service! save yourself a lot of problems and look elsewhere for a roofer.

    Above & Beyond Roofing Response

    08/02/2023

    We did do work for *******************. We roofed his house & 2 sheds. We were actually warned not to do work for him because he would never be happy with our work and find something wrong with it. But we didn't listen and did the job when ***** signed up.After the completion of his roof we didn't hear anything from ***** until 4 days later. He called and proceeded to yell about the terrible job we did and listed several things he thought were wrong. *** the owner of the company personally went out there 3 times. The first 2 times he had gone out there he tried to call ***** and he didn't answer or call *** back right away. A few days later he called *** back yelling at him that he never showed up. *** told him he had been there twice and to check his cameras. *** finally met with ***** and went over the problems. He had 4 main problems. Which *** fixed 2 when he was there and gave ***** options on what we can do to fix the other problems. He said he would get back to *** to let him know what he decided. We then receive an email stating he had contacted an attorney and then offered to pay a substantial lower amount than his balance that he owed us. We said that we wouldn't agree to that amount. We came back with an offer taking off the amount of the shed roof that he didn't like how the shingles laid ($2,400.00) He said he needed to fix his gutters too (they had gotten scratched while his roof was being re-roofed by the ladder). So we took off an additional $800.00 for him to hopefully make him happy. So we subtracted $3,200 from his bill to hopefully makes things right with him and he still wanted to come on here and say we are a poor company and customer service. We pride ourselves in customer service and try to make our customers happy. We are human and make mistakes but we always try to make them right.Unfortunately we should had listened to the people that told us to not to work for ***** and that we wouldn't make him happy.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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