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Find a Location

VeteransLoans.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforVeteransLoans.com

    Mortgage Lenders
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/29/2015

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Mortgage Lenders

    Business Details

    Location of This Business
    3400 W Broadway Business Park Ct Ste 106, Columbia, MO 65203-0331
    BBB File Opened:
    4/22/2015
    Years in Business:
    9
    Business Started:
    7/31/2014
    Business Started Locally:
    7/31/2014
    Business Incorporated:
    7/31/2014
    Accredited Since:
    4/29/2015
    Type of Entity:
    Corporation
    Alternate Business Name
    • Mid-Continent Funding, Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • John Schulte, President/Owner
    • Justin Barrett, Risk Manager
    • Annie Doisy, CEO
    Contact Information

    Principal

    • John Schulte, President/Owner
    Additional Contact Information

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/06/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I have been dealing with this mortgage company since September of 2021. Mortgage Company guaranteed a fixed interest rate of 2.75% on roughly $160,000 for a property sale price of $290,000 for a term of 30 years. On October 21st 2021 I inquired with the mortgage company if they would require a new survey. The title company was happy with the survey they had on file. Mortgage company said they would personally talk to title company. A closing date was set for Dec. 29th. On December 15th mortgage company said they required a new survey. All survey company’s were roughly 8 weeks backed up. The soonest a survey company could perform a new survey was the end of February. Survey was complete on February 28th 2022. March 1st 2022, I informed mortgage company that the survey ground work was complete. On March 2nd 2022 I inquired with the mortgage company if my guaranteed interests rate was still 2.75%. No answer that day. On March 3rd I asked again if my interest rate was still 2.75%. They called me to inform me that because the closing date got moved backed the best interest rate they could provide was 3.75%. The only reason closing got moved back was because the mortgage company never communicated that they would in fact need a new survey and the survey companies were backed up. I asked about getting a new survey 8 weeks prior to them telling me that they indeed required one. I feel they intentionally deceived me to push the closing date back so they could change my interests rate and make an additional $30,000 off of me.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Holly G

    5 stars

    09/20/2023

    I have to say as a first time home buyer, and not really knowing the process, ***** and *** went above and beyond helping us! This was a great experience, and I would highly recommend using this company. ***** and *** as a team were fantastic! I cannot thank them enough for all they did to get us to the finish line!!

    VeteransLoans.com Response

    09/22/2023

    Thank you so much for taking the time to share your wonderful experience as a first-time homebuyer with our company. We're delighted to hear that ***** and *** went above and beyond to assist you throughout the entire process, ensuring that you reached the finish line successfully. Thank you for entrusting us with such an important milestone in your life. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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