Business ProfileforPurcell Tire & Rubber Co

I paid for a new tire pressure censor on front driver side tire and tire rotation (air pressure check) for $118. Paid, with receipt in my hand, I walked out to my truck and noticed tires were NEVER rotated. Censor tire was still in the same spot and not a single print on the other wheels. Air pressure is still low in all tires - never checked. Technician checked off on tire rotation he never did (He said he forgot! Apparently, he forgot a second time that he didn’t rotate my tires as he completed his check list)! The older man at the service counter said, “ Sorry, there’s nothing I can do about it.” How are these men powerless to hold other employees accountable or front staff unable/unwilling to make sure technicians’ work is completed and done properly for customers??…. but Purcell Tire will definitely take your money for services never rendered! Absolutely appalling. Purcell Tire does NOT care about their quality of work or honesty with patrons, as evidenced. I walked back in again and handed them my keys to get my tires rotated, watching this time to make sure it was completed. I am disgusted by this behavior from these Purcell employees, especially the older man (#*****) who basically condoned what was done! What kind of company allows dishonest behavior like this and then says they can’t do anything about it?? I was going to buy a set of ******** ********* (Dunlop) they quoted $1600 to me but there is no way I’ll give any of my money to them again!