BBB Accredited Business since 07/09/2013
American Buy Back LLC
(314) 717-1289PO Box 411755, Creve Coeur, MO 63141 Send email to American Buy Back LLC
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American Buy Back is a business that allows customers to visit our website and describe an item they have that they would like to sell. We then provide an instant cash offer for their item(s) and cover the shipping to have them sent to our facilities
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A BBB Accredited Business since 07/09/2013
BBB has determined that American Buy Back LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered American Buy Back LLC's rating include:
- Length of time business has been operating.
Factors that raised American Buy Back LLC's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on American Buy Back LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: John S. Orlando (Founder/Co-Owner) Samuel B. Herwitz (President/Co-Owner)
Resale: Electronics, Games, & Software, Recycling - Computers & Other Electronics
Products & Services
We purchase items ranging from Cell Phones to iPads, Laptops, and most other kinds of portable electronics. Unique items not listed on our website are also accepted when they are of value. We also offer recycling for items with little or no value
Hours of Operation
Sell 24 Hours A Day
Refund and Exchange Policy
Because we are built around buying our customers' items it is rare that we have returns in any way, but we stand by our service in the same way. If an item is worth less than the customer was hoping for, they have the option to have it sent back to them at no charge. We will always do what is right for our customers.
The United States Of America