BBB Business Review

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BBB Accredited Business since 07/09/2013

American Buy Back LLC

(314) 717-1289PO Box 411755, Creve CoeurMO 63141 Send email to American Buy Back LLC

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Description

American Buy Back is a business that allows customers to visit our website and describe an item they have that they would like to sell. We then provide an instant cash offer for their item(s) and cover the shipping to have them sent to our facilities

BBB Accreditation

A BBB Accredited Business since 07/09/2013

BBB has determined that American Buy Back LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered American Buy Back LLC's rating include:

  • Length of time business has been operating.

Factors that raised American Buy Back LLC's rating include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on American Buy Back LLC

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 07/03/2013Business started: 06/15/2012
Type of Entity

Limited Liability Company

Contact Information
Principal: John S. Orlando (Founder/Co-Owner) Samuel B. Herwitz (President/Co-Owner)
Business Category

Resale: Electronics, Games, & Software, Recycling - Computers & Other Electronics

Products & Services

We purchase items ranging from Cell Phones to iPads, Laptops, and most other kinds of portable electronics. Unique items not listed on our website are also accepted when they are of value. We also offer recycling for items with little or no value

Hours of Operation

Sell 24 Hours A Day

Refund and Exchange Policy

Because we are built around buying our customers' items it is rare that we have returns in any way, but we stand by our service in the same way. If an item is worth less than the customer was hoping for, they have the option to have it sent back to them at no charge. We will always do what is right for our customers.

Service Area

The United States Of America

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.