22 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Kelly B
5 stars04/11/2024
I really can't say enough good things about Midwest RV. We just bought a used 2013 Keystone Cougar a few weeks ago. I cannot say enough good things about Midwest RV. From our salesman, to the finance department, to the guy who did our orientation to the guy who delivered ****** to our site, to the guy in the store area....FIRST CLASS all the way. We feel listened to and confident we know what we need to know OR we know who to ask if we don't. You all took what was a big deal and a little scary for us and made it so smooth and easy. Thank you everyone!!Midwest RV Dealer St. Louis Response
04/12/2024
WE appreciate your business. We look forward to seeing you again.Review from Brenda R.
5 stars10/11/2023
Excellent service! Great people to deal with and knowledgeable. Would do business again!Midwest RV Dealer St. Louis Response
10/13/2023
we appreciate your business! Thank you for your confidence in us.Review from Alan & Deborah L
5 stars08/16/2023
This was a great experience. The sales man was excellent and extremely knowledgeable. They took great care to make sure we understood everything we needed to know. They also made sure the Motorhome we purchased was in excellent condition. The tires looked almost brand new but were 7 yrs old and they replaced all 6 tires with very good new ones. The motorhome we purchased was a 2016 but was in excellent condition. We will purchase from Midwest RV in the future.Review from Clyde & Tonja H
1 star08/02/2023
In January our home burned down so we decided to buy a RV while rebuilding. We purchased two within days of each other. Both from Midwest RV. And, both true disappointments. The first had a leak and other issues that they would need to fix causing a hotel expense that we did not expect at an already stressful time. There were still a couple of issues when we got it back.Assuming they were because it was used, we called our sales **** ************************ about trading it back to purchase a new one. He said ok. So we bought a 2023 Coachmen Northern Spirit, Body 2965RK, paying more than $30,000. We were happy with the purchase. Starting the 2nd day we have had to following issues:Tongue **** (fell out second morning)Both front stabilizer jacks broken Roof leaking (Midwest claimed resin bad, manufacturer defect)Bedroom A/C freezes and leaks on bed, pops breaker Livingroom A/C can't keep up, has frozen coils twice Refrigerator, frosting issues empty or full Water damage from A/C's, Roof, and refrigerator Bathroom sink leak, damaged bottom of cabinet Main water outlet leaking under refrigerator (according to Midwest)Both Awning arms malfunctioning Shotty repair work patches showing Staples backing out all over Ceiling strips loose in some areas Water heater went out Front door latch plate screws missing causing door problems A space is now open in the cabinet and you can see outside (after roof resin was replaced)We have paid for multiple hotel stays while a new camper is being "fixed". We simply wanted something that would not be as much of a problem as buying used seemed it was going to be but we have not experienced that nor have we seen any concern for what has been happening from the upper management team. No one has reached out to us to help. No one has tried to figure out why this is happening. And ***** is trying to get the problems remedied in timely manner. We are so disappointed!!!Review from Gerald S
5 stars05/05/2023
The salesman ****** was real friendly well matter of fact all the people there were the parts and finance person in the receptionist and her pet friendly and I got me what I wanted to hook me up ****** * * * * * * * * thank everybody at the dealership for their helpReview from Richard H
3 stars10/16/2022
****** The salesman was very nice and cordial. I believe the dealer could have been more reasonable about our trade in after what he told us about our old camper when we were picking up the new rv and the redicullous price that they are trying to sell our old camper used.Midwest RV Dealer St. Louis Response
10/17/2022
We appreciate your business and feed back. The expense of reconditioning an older pop up is costly. We we want the next owner to have a good experience with the pop up once they take delivery.Review from James H
5 stars09/25/2022
The folks at Midwest were great to work with. Very knowledgeable and pleasant. No high pressure salesmanship. Very happy with our purchase and the trade in we got on our previous camper. Thanks, ***Midwest RV Dealer St. Louis Response
10/17/2022
We appreciate your business. We look forward to see you guys again soon.Review from Tim H
5 stars08/28/2022
The salesman was nice and not pushy. We traded in our 5th wheel and we were greatly impressed how fast the service ***** switched certain items-actually it was done in 3 hours, not 3 days like previous other RV dealerships. Midwest RV quickly responds to every requst we've ever had.We would recommend others seek out Midwest RVMidwest RV Dealer St. Louis Response
08/31/2022
We appreciate your business. Thank you!Review from SERGIO L
5 stars08/27/2022
It was a very easy and pleasant experience. No pressure, and very upfront with information and questions I had. The people who work here are happy to work there and it reflects in how they treat their customers. **** was very helpful, and ******* was the icing on the cake that made my experience so good. I will buy from this location again if the occasion ever arises, and recommend them to anyone who is considering purchasing an RV.Midwest RV Dealer St. Louis Response
08/31/2022
We appreciate your business. Thank you!Review from Tom O
5 stars07/05/2022
This is my 3rd camper purchase from Midwest RV , my son has purchased 2 campers there, friendly people , easy to deal with , Getting ready to retire if I need another Ill go back again *** * ThanksMidwest RV Dealer St. Louis Response
08/31/2022
We appreciate your business. Thank you!
Customer Review Rating
Average of 22 Customer Reviews
Contact Information
6200 Heimos Industrial Park Dr
Saint Louis, MO 63129-6300
Business hours
Today,9:00 AM - 6:00 PM
MMonday | 9:00 AM - 6:00 PM |
---|---|
TTuesday | 9:00 AM - 6:00 PM |
WWednesday | 9:00 AM - 6:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | 9:00 AM - 5:00 PM |
SuSunday | Closed |
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