Business ProfileforInvestment Realty Inc

I would give them zero stars if I could. When we rented an apartment we took pictures of the apartment before anything was moved in, we took our check in (walk through) and sent pictures of all the things that were wrong to the maintenance department. We were told that " cosmetic issues are not taken care of between tenants, like painting and such", I sent all pictures of issues to the maintenance employee I talked to. Fast forward 10 months and I received a text message to call their office regarding " your previous tenant balance", so I called knowing I had paid my rent, utilities and such. I was told that I had a balance of $160.00 for "STEAM CLEANING THE GARAGE FLOOR", when i talked to an employee they pulled up the pictures I had sent them on move in day and decided to take the charge off. I was asked prior to their decision " what are you willing to pay" ,my response was "nothing", I had proof that they garage floor as well as the apartment was in the same condition as when I moved in. I had read multiple reviews of others claiming they were charged after leaving their units. I just want to warn anyone to "take pictures of everything before you move in and when you move out."

**************, thanks for your comments. We regret that we had made an error in this situation, but we are happy you called and we were able to get things settled. We truly appreciate you taking time to contact us.