Business ProfileforA & J Drain Services LLC

On November 8, 2022, as we did every year, we had A & J Drain come to our home to clean out our sewer line. They were aware that we had a buried trap, and knew there was no cleanout in our yard. This time, the technician made an error and got his cable stuck in the sewer line. I wrote him a check for $235.00 (Invoice #*****), assuming someone would come and get the cable out and finish the job. Two people did come a few days later. They couldn't remove the cable, which went the length of the sewer line. They cut it off from the machine to which it was attached, and left it --running the length of the line. As a result, we cannot flush paper down our toilets. This is not only a problem for us, but we cannot have company with our toilets in this condition. In addition to that, and because of other complications, we now have to have a major rerouting of our sewer system, which has been estimated to cost as much as $38,000. The A & J Drain company refuses to pay for any part of that even though they claim to be insured, or even to return the $235 we paid for a job they didn't complete, but in fact, made worse. We believe they should return this payment to us.