BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

ProService LLC

Phone: (573) 747-1679 View Additional Phone Numbers 200 S Henry St., Farmington, MO 63640

BBB Business Reviews may not be reproduced for sales or promotional purposes.


 We are a full residential and commercial repair service company. Service, Installation, and Repair of Heating, Cooling, Plumbing, Electrical and Remodeling services. We are Fully Licensed, Bonded, and Insured.

-Heat Pumps, Geothermal, Duct Modifications, All Furnace and Air Conditioner Repairs, Gas Electric

- Drain Cleaning, Plumbing Repairs, Water and Sewer line replacement, Septic Installation and repair, any plumbing fixtures and repair, Camera and Sewer Inspection and Line Locating Services, Jetting for Grease and Sludge Removal, Water Heaters, Tankless Water Heaters, Backhoe Work and Excavation, Sinks, Faucets, Tubs  

-Kitchen and Bath Remodel, Custom Ceramic Tile, Custom Flooring, Cabinets, Doors, Windows, Siding, Decks, Drywall,

-Electrical Upgrades, Lighting, Circuits, Switches and more...

-Septic Tanks, Drain fields, Conventional and Drip Systems



BBB Accreditation

A BBB Accredited Business since

BBB has determined that ProService LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for ProService LLC include:

  • Length of time business has been operating
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

3 Customer Reviews on ProService LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 3

Additional Information

BBB file opened: February 25, 2003 Business started: 01/01/1999 in MO Business started locally: 01/01/1999 Business incorporated 04/15/2016 in MO
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Tom Stachowski, President
Contact Information
Principal: Mr. Tom Stachowski, President
Business Category

Plumbing - Contractor Plumbing - Renovation & Repair Plumbing Drains & Sewer Cleaning Septic Tanks & Systems Contractors & Dealers Water Heaters - Repairing Construction & Remodeling Services Heating & Air Conditioning Geothermal Heating & Cooling Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Heating & Cooling Contractors Hardwood Floor Contractors Thermostats Floors - Hardwood Water Heaters - Dealers Landscape Lighting Installation & Repair Air Conditioning Repair Air Conditioning Systems - Cleaning Heating Equipment & Systems Cleaning & Repair Lighting Fixtures - Repair & Maintenance Refrigeration Equipment - Commercial - Sales & Service Furnace Sales & Service Furnace Cleaning Contractors-Water & Sewer Kitchen & Bath - Design & Remodeling Contractor - Electrical Heat Pumps Heating Contractors Home Improvements Patio & Deck Builders Plumbers Plumbers - Commercial

Method(s) of Payment
Cash, Check, Credit Cards
Refund and Exchange Policy
We warranty all of our work with a One Year Workmanship Warranty .

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.