Business ProfileforFrey Plumbing Company

I scheduled Frey Plumbing to come to my house on February 16 for a problem with my kitchen sink faucet. When I turned on the hot water, it would come out only as a trickle - no pressure. The cold water pressure was fine. ****, from Frey Plumbing came to my house at 11 am. He tried a couple of things but instead, the hot water completely stopped. The problem was now even worse. At this point he suggested I contact ****, the manufacturer, to request replacement parts. As he was getting ready to leave, about 11:30, 30 minutes later, I turned the faucet on again and this time, it worked. I got both hot and cold water at full pressure. The plumber said it was probably air bubble/block that became dislodged. I signed the invoice and made full payment of $220.00. I then left the house for a short errand. When I came back the faucet was leaking water at full pressure. I could not turn it off at all. I called my son and he suggested that I turn off the hot water valve from under the sink. I then called Frey Plumbing to let them know that the problem with the faucet was now worse than before the plumber came. The gentleman who answered the phone kept saying that since I had hot water at the time the plumber left, the problem was considered "fixed" as far as he was concerned. The problem is not "fixed". Their plumber made it worse. Before, I could use the faucet and could at least get a trickle of hot water. Now, if I turn the hot water valve on from under the sink it just keeps running and wont stop. Before, I could at least get hot water at low pressure. N ow I get none since I have had to turn off the valve. Today, 3/4/23, I finally received a receipt for my payment and it has incorrect information on it. It states that the plumber "Removed debris from the hot side of the kitchen faucet." That is not true. The plumber did not open any pipes or remove any debris. It also states that "Hot water side of faucet is now working." That is also not true. I called and told them within 2 hours of the plumber leaving, that the problem was now worse, that the faucet was continuously leaking water and that I had to shut off the hot water valve under the sink to stop it. I expect Frey Plumbing to correct the problem with the faucet for which they have been paid in full. The gentleman I spoke to said I would have to pay $165 if they sent the plumber again. I expect that a reputable company would stand by the quality of its work. I am leaving town tomorrow and will return home on 3/30. I will have access to email. I would like this issue resolved so I can use the hot water in my sink when I return. Thank you.