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          Cordia Plumbing Inc. has 1 locations, listed below.

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            Business ProfileforCordia Plumbing Inc.

            Plumber
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/18/1992

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Plumbing Services

            Products & Services

            Bathtub installation, Drain installation, Faucet installation, Garbage disposal repair, Gas line repair, Plumbing installation or replacement, Sewer installation, Shower installation, Sink installation, Toilet installation, Water heater installation
            Water pipe installation, Bathtub repair, Drain repair, Faucet repair, Gas line installation, Plumbing inspection, and More

            Business Details

            BBB File Opened:
            1/1/1984
            Years in Business:
            40
            Business Started:
            1/1/1984
            Business Started Locally:
            1/1/1984
            Business Incorporated:
            12/2/1984
            Accredited Since:
            6/18/1992
            Type of Entity:
            Corporation
            Alternate Business Name
            • Reich G H Cordia Plumbing
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:00 PM
            T:
            8:00 AM - 4:00 PM
            W:
            8:00 AM - 4:00 PM
            Th:
            8:00 AM - 4:00 PM
            F:
            8:00 AM - 4:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Stephen Cordia, President
            • Bonnie Cordia, Secretary
            Contact Information

            Principal

            • Stephen Cordia, President

            Customer Contact

            • Bonnie Cordia, Secretary
            Additional Contact Information

            Fax Numbers

            • (314) 646-8170
              Primary Fax

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/08/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We contacted them due to LOW water pressure in upstairs bathroom hot water faucet and tub. ***** gave a estimate ‘& weeks later after we contacted them sent over a person named *** we never met & he did nothing but take away all hot water upstairs in faucet & tub! Next day end of Day original man ***** whom gave estimate and two other works came over. They made two huge holes in ceiling never fixed holes or restored the original low flow hot water upstairs ! They did not return the low water pressure we had they just left holes and no hot water upstairs sink or tub! No explanation for making it worse they have completely ignored us & days later they send a bill for $900..00! We are awaiting for them to VOID this bill completely. This is abuse of power, taking away all of our original low flow upstairs water to no hot water leaving two large holes in our ceiling! They are truly unprofessional have abused their power ruined our upstairs hot water. They left our home in far worse condition than when they arrived! Took a low hot water flow and shut it down completely! Also left the two large holes in ceiling! We only needed our original low flow water pressure given back to us so we could get a water booster pump! We know have a drain that they have completely shutdown with no explanation. We only allowed them back to reverse their damage done from day one which was turned off our low flow water to no flow. They did not fix anything only added to damage on second day by adding two holes in ceiling! We will not be paying them and expect them to be held accountable for making our condition worse than when they arrived!
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Jeff S

            1 star

            07/29/2021

            In the past we have had solid experiences with Cordia. All the goodwill is now gone. I am only posting this review after numerous attempts to communicate with the owner (Steve) who has ignored every request for a private resolution. We hired Cordia to clean drains, fix sink stoppers and replace the filter in a tub faucet. While we think the drains are better, the other work was either not completed or completely butchered. The new sink stopper that was installed was never functioning. The ones they "fixed" don't work either. But then there's the tub... The "plumber" they sent broke our tub. We don't know exactly what happened, but the formerly functioning faucet now leaks and sprays and is out of service until parts that the "plumber" can't find are replaced. The new plumber (no quotes) we hired has since found the faucet info and informed us that we will likely have to replace the entire fixture due to logistics challenges. This will cost us 4 figures +. Oh... the "plumber" also left in the middle of the job for 90 minutes. And Cordia cancelled our first appointment on the original day of. So much time we will never get back. I would never recommend Cordia to anyone. Ever. They don't appear to be capable plumbers anymore. They certainly don't seem to care if they cause a problem and they will not respond to requests to solve it. Hiring Cordia has cost us time, ruined our master bath and cost us an ever-increasing amount of money.

            Cordia Plumbing Inc. Response

            07/30/2021

            I am sorry this customer is not happy with our service. When we repair a shower valve it has to be taken apart to see what is wrong and what if any part is needed. The valve was old with deteriorated cartridge that broke upon its removal. The plumber went to several supply houses to try and find and identify the valve. We also sent pictures to several supply houses. Due to the age it requires time to identify. The customer then called and said for us not to come back, he was not happy with the service and response time it was taking to try and find the part. We can not be responsible for attempting to make a repair on an old valve that was deteriorated. The plumber was there late Friday and Monday morning sent all the information and pictures to our supply houses to try and identify, we where waiting for the supply houses response. I am sorry we did not call him to tell him that. The faucet could not be identified which means the customer will have to replace the valve, because parts can not be obtained due to the age of the valve. Also ***** ****** does not handle complaints but is given the information.

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