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In St. Louis, MO

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BBB Accredited Business since 12/28/2012

Frames By Mail

Phone: (314) 344-3400Fax: (314) 344-8801View Additional Phone Numbers11440 Schenk Dr, Maryland HeightsMO 63043-3417 Send email to Frames By MailView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 12/28/2012

BBB has determined that Frames By Mail meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Frames By Mail's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 9 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

BBB serving Evansville, IN maintains a report on this company's headquarters location. Please visit http://evansville.bbb.org for details or call (812) 473-0202.

9 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Problems with Product / Service8
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Frames By Mail
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: 01/10/1983Business started: 01/01/1983Business started locally: 01/01/1974
Type of Entity

Corporation

Incorporated: September 1987, MO

Business Management
Principal: Carl Ettlinger (President)
Contact Information
Delores Ettlinger (Owner) Nancy Neiman (Vice President)
Business Category

Picture Frames - Dealers, Photo Imaging Service, Photo Finishing - Retail, Mail Order & Catalog Shopping

Alternate Business Names
A G F Inc, Antique Galleries & Frames
Industry Tips
Holiday Shopping Tips: Buying by Mail
Job Applicants Beware of Reshipping and Forwarding Scams
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