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          Find a Location

          CertaPro Painters of Madison County, IL, Webster Groves & Florissant, MO has 1 locations, listed below.

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            Business ProfileforCertaPro Painters of Madison County, IL, Webster Groves & Florissant, MO

            Painting Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 12 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/7/2014

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Business Details

            BBB File Opened:
            12/23/2013
            Years in Business:
            10
            Business Started:
            7/1/2013
            Business Started Locally:
            7/1/2013
            Business Incorporated:
            7/1/2013
            Accredited Since:
            8/7/2014
            Type of Entity:
            Corporation
            Alternate Business Name
            • Freesecorp, Inc.
            • CertaPro Painters
            • CertaPro Painters of Madison County IL & North County MO
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Eric D Freese, Owner
            Contact Information

            Principal

            • Mr. Eric D Freese, Owner

            Customer Contact

            • Mr. Eric D Freese, Owner
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a painter

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/31/2022

            Complaint Type:
            Billing/Collection Issues
            Status:
            Answered
            The painters did an excellent job on our house. However, after receiving a bid to paint all of the woodwork on the front of our house, *****, the office manager, upped the price by about 10% to finish the trim around the lower windows and front door. When we submitted a check for the amount originally agreed upon, ***** threatened to place a lien on our home if we didn’t pay the additional amount. We are very happy with the people we had face to face contact with (the painters and ******) but cannot understand how CertaPro painters can justify increasing the price after submitting a bid based on a face to face meeting with **** ******, the owner. The items we wanted painted were clearly communicated to him when he was here to examine the house for the estimate.
            Read More

            Customer Reviews

            12 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mark H

            08/31/2023

            CertaPro got our job completed in the time we very much needed. Thanks to their staff for the great service they provided.

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            BBB Reports On

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