BBB Business Review

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BBB Accredited Business since

A-1 Moving & Storage Inc

Phone: (573) 364-2100 View Additional Phone Numbers 706 Oak Lane Dr, Rolla, MO 65401 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Family owned and operated since 1959, representing Allied Van Lines since 1961. Provide for Corporate, Military and Civilian customers. Serving South-Central Missouri.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that A-1 Moving & Storage Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A-1 Moving & Storage Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 19, 2007 Business started: 01/01/1959 in MO Business started locally: 01/01/1959 Business incorporated 12/14/1979 in MO
Type of Entity


Business Management
Mr. Mike Duncan, Co-Owner Mr. Troy Duncan, Co-Owner
Contact Information
Principal: Mr. Mike Duncan, Co-Owner
Business Category

Moving & Storage Company Boat Storage Movers Recreational Vehicles - Storage Storage Units – Portable Storage - Data Paper & Document Shredding

Alternate Business Names
A-1 Boat & RV Storage, LLC. A-1 Document Storage & Shredding, LLC. A-1 On-Site Storage, LLC.
Products & Services

Moving & storage services, in-house, local, across the state, nation, or around the world. Also provide extended storage services such as on-site for construction/renovations, secured document storage & paper shredding, and boat, RV & auto storage.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.