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Better Business Bureau ®
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In St. Louis, MO

BBB Business Review

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BBB Accredited Business since 04/02/2014

Massage Luxe-Manchester

(636) 527-5893921 Brittany Parkway Dr, BallwinMO 63011-4342 Send email to Massage Luxe-Manchester

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BBB Accreditation

A BBB Accredited Business since 04/02/2014

BBB has determined that Massage Luxe-Manchester meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Massage Luxe-Manchester's rating include:

  • Length of time business has been operating.
  • 16 complaints filed against business

Factors that raised Massage Luxe-Manchester's rating include:

  • Response to 16 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

16 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues14
Problems with Product / Service2
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 16

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Massage Luxe-Manchester
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: 03/06/2012Business started: 01/01/2011
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Business Management
Principal: Jane M. Thomas (President)
Contact Information
Customer Contact: Malcolm Roan (General Manger)
Business Category

Massage Therapists

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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