This Business is not BBB Accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Illinois Financial is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Illinois Financial's rating include:
- 8 complaints filed against business
Factors that raised Illinois Financial's rating include:
- Length of time business has been operating.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||5|
|Billing / Collection Issues||0|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
2 Customer Reviews Customer Reviews on Illinois Financial
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2 Customer Reviews|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Sean Caveny (Owner)Customer Contact: Rachel Mayes (Manager)
Marketing Programs & Services, Internet Marketing Services
Hours of OperationMon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PM
Alternate Business NamesThe Prospecting Department LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview