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      Country
          Country

          Find a Location

          Purina Nestle has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforPurina Nestle

            Pet Supplies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.3/5stars

            Average of 10 Customer Reviews

            Customer Complaints

            49 complaints closed in last 3 years

            28 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/1/1932

            Years in Business: 130

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Pet Supplies

            Products & Services

            Nestle Purina Petcare offers pet food products and pet nutrition

            Business Details

            This is a multi-location business.

            Find a Location

            Purina Nestle has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              11/1/1961
              Years in Business:
              130
              Business Started:
              1/8/1894
              Business Started Locally:
              1/8/1894
              Business Incorporated:
              1/8/1894
              Accredited Since:
              11/1/1932
              Type of Entity:
              Corporation
              Alternate Business Name
              • Nestle Purina Petcare
              Business Management
              • Terri DeMent, Manager
              • Joseph Sivewright, President & CEO
              Contact Information

              Principal

              • Joseph Sivewright, President & CEO

              Customer Contact

              • Terri DeMent, Manager
              Additional Contact Information

              Fax Numbers

              • (314) 982-2168
                Primary Fax
              • (314) 982-1288
                Other Fax

              Phone Numbers

              Customer Complaints

              49 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/17/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              We have a new Puppy and we have chosen and have been told purina one puppy is the best.But I have purchased two bags from Pet smart and the **** is not consistent som larger not so consistent almost as if they were executed wrong.today I said to myself I'm going to Tractor Supply and buy a bag and see if it's just the batch because the first two bags I bought were at two different Pet Smarts Taunton,and ******* **.the consistently of the nuggets were perfect no over sized ones that appear to choak my Puppy.
              Read More

              Customer Reviews

              10 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mary L

              2 stars

              02/13/2024

              2nd complaint: communication is about impossible. No email address provided. After waiting on phone for 15 minutes I hung up and noted other reviewers waited an atrocious time.1st complaint: Found two rock hard lumps of melded kibble about the size of a large red grape in their dry cat food within a week. Have read that grapes can be fatal to cats as they choke on them. My 8 year old female domestic short hair cat could certainly have choked on these. I have been feeding dry kibble to my cats for over 40 years and this has never happened before. The cat food was Purina ONE Tender Selects Blend with real Chicken which expires in 10 months, December ****. The lot number was **** **** **** L09-82. I wanted to bring this to Purina attention but couldnt.

              Local BBB

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