BBB Accredited Business since
Beishir Landscape Maintenance IncAdditional Locations
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A BBB Accredited Business since
BBB has determined that Beishir Landscape Maintenance Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Beishir Landscape Maintenance Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Business ManagementMr. Jason A. Beishir, President
Lawn Maintenance Landscape Contractors
Alternate Business NamesJ & J Lawn & Land Inc J & J Lawn & Landscaping Inc
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Additional Phone Numbers
- (314) 638-7383(Phone)
- (314) 258-8211(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Read Complaint Details
Complaint: I signed a contract May 24, 2014 for landscaping in my yard costing $3,462.80. I gave ***** (owner) $1,500.00 down. He has never showed up to do the work. I have continually called him. He keeps saying he is coming to do the work. He has never scheduled the work. He just told me last week he would be here this week and he is not.
Desired Settlement: At this point I would like my money back.
Business Response: Initial Business Response /* (1000, 6, 2014/08/20) */ As a growing business, there is no benefit for me to not complete a job in a timely manner, because that's how I earn my living and provide for several employees and their families. Smaller projects, like the one referenced, typically take 2-10 weeks to schedule, and larger projects can take months to schedule. This is due to weather beyond my control, delays in other projects, employees needing personal days off, so the schedule is never set in stone. We did receive a contract without deposit money. I advised the customer recently that we would try to start the demolition and prep of the project the week she referred to in the complaint, but would not plant anything in the July-August heat. She agreed, not wanting to have to water the plants daily all summer. This being said, she had knowledge the project would not be totally completed until mid-late September because of the availability of plants. Unfortunately, due to the reasons mentioned above (weather, staffing, delays, etc) we were unable to start the project that week. I never mentioned the deposit money since she had been an existing customer. I have never deposited or cashed any checks from the customer for the amount of $1500.00. I have never, nor would I ever, take money from a customer that has not been earned. I will void the contract, and unless she can show otherwise (cancelled check, bank statement, etc), there isn't money to refund since there isn't a deposit check. Initial Consumer Rebuttal /* (3000, 14, 2014/08/21) */ I reviewed *****'s response. Since I transferred the money electronically there is no cancelled checked. I've attached the transaction detail and the account activity statement. I called ******** and they stated the statement is all that is needed to show the completion of the transaction. I would like this money$1500 refunded. ******* ******* Final Consumer Response /* (3000, 23, 2014/11/04) */ The two things I asked for--returned contract and money--were received. I would like this case closed.
Customer Reviews Summary